Drug Safety Associate I at Dynavax Technologies (2022-03 – Present)
- Process high-volume Individual Case Safety Reports (ICSRs) from clinical and post-marketing sources in compliance with global regulatory requirements and company SOPs
- Perform end-to-end case handling including triage, data entry, MedDRA/WHO-DD coding, narrative writing, and follow-up with reporters
- Conduct quality review of safety cases to ensure accuracy, completeness, and regulatory reportability
- Prepare and submit expedited and periodic safety reports (DSUR, PAER) to regulatory authorities and stakeholders
- Support signal detection activities by preparing safety data for Product Safety Review Committees
- Lead reconciliation activities across clinical trials, vendors, and internal systems to ensure data consistency
- Mentor and train team members, improving consistency and quality of case processing
- Generate compliance metrics and trend reports to support management decision-making
- Support audits and inspections by maintaining audit-ready documentation and contributing to CAPA activities
- Contribute to SOP and work instruction development to enhance operational efficiency
Pharmacovigilance Operations Coordinator II at IQVIA (2020-12 – 2022-03)
- Managed safety inbox and triage process, ensuring timely identification and processing of adverse event reports
- Processed ICSRs in accordance with SOPs and regulatory guidelines, including coding, narrative development, and case evaluation
- Evaluated case data for completeness, accuracy, and regulatory reporting requirements
- Coordinated with data management teams to reconcile safety and clinical databases
- Ensured timely submission of expedited and periodic safety reports
- Participated in audits and inspections, ensuring compliance with regulatory standards
Senior Data Specialist / Clinical Research Coordinator (Contract) at Pfizer via Aerotek (2020-07 – 2021-03)
- Managed data cleaning and query resolution processes for clinical studies
- Reviewed and interpreted data discrepancies, ensuring database accuracy and readiness for analysis
- Supported development of CRF completion guidelines and data entry conventions
- Contributed to validation testing and system implementation processes
Senior Clinical Research Coordinator at Children's Healthcare of Atlanta (2015-11 – 2019-08)
- Led clinical trial start-up and patient recruitment strategies in collaboration with sponsors and CROs
- Ensured compliance with GCP, ICH guidelines, and regulatory requirements
- Managed study documentation, TMF submissions, and audit preparation
- Developed SOPs and improved study start-up processes
Project Coordinator at Children's Healthcare of Atlanta (2015-04 – 2015-11)
- Supported project management activities and ensured clinical trial deliverables were met
- Monitored protocol adherence and identified process improvements
Regulatory Affairs Specialist at Children's Healthcare of Atlanta (2012-11 – 2015-04)
- Managed regulatory submissions and liaised with IRBs, sponsors, and investigators
- Prepared documentation for audits and ensured regulatory compliance
Clinical Trials Assistant at Children's Healthcare of Atlanta (2008-06 – 2012-11)
- Supported clinical trial operations including recruitment, screening, and study coordination