Raeven Rudio

Provide technical support and troubleshoot hardware/software issues for staff, faculty, and graduate students via ServiceNow ticketing system

LS Information Technology Help Desk Analyst - University of California, Davis - Davis, CA

(2026-06)

• Provide technical support and troubleshoot hardware/software issues for staff, faculty, and graduate students via ServiceNow ticketing system

Biotech Lab Technician and Manufacturing Intern - Skyline College - San Bruno, CA

(2023-06 - 2023-07)

• Isolated 300+ micrograms of three plasmid DNA types via miniprep for distribution to college biology courses
• Ran gel electrophoresis, bacterial transformation, restriction enzyme digests, and nanodrop analysis following standardized laboratory protocols
• Documented experimental results to verify quality and consistency of all materials prior to shipment

Bachelor of Science - Mechanical Engineering - University of California, Davis (2028-06)