Senior Social Worker at County of Orange (2020-02 – Present)
- Wrote comprehensive reports, including investigation, detention, pre-trial, and status review reports, ensuring accurate case documentation
- Investigated allegations of abuse and neglect of elders, dependent adults, and children, contributing to timely case resolutions
- Assessed harm and risk for children, elders, or dependent adults, supporting informed intervention decisions
- Worked closely with children from infancy to 18 years old, tailoring support to developmental needs
- Testified in criminal, probate, family law, or juvenile court hearings, providing expert case insights
- Attended detention hearings to advocate for client safety and well-being
- Managed complex case loads, ensuring compliance with county and state guidelines
- Collaborated with stakeholders such as law enforcement, county agencies, lawyers, court officers, and medical professionals to coordinate care
- Conducted follow-up state-mandated home visits and visitations, ensuring ongoing client safety
- Conducted unannounced visits when ordered by court, verifying compliance and safety
- Supervised SSW interns, enhancing team capacity and professional development
- Lifted or transported children to designated locations, ensuring safe and timely transitions
- Responded to cases within and outside Orange County, providing flexible and comprehensive support
Intern at DaVita (2024-06 – 2025-03)
- Completed comprehensive biopsychosocial assessments for dialysis patients under the supervision of a DaVita Social Worker, identifying emotional, social, and resource-related needs.
- Assisted in developing individualized care plans and collaborated with an interdisciplinary team (physicians, nurses, dietitians, and administrators) to support patient treatment goals.
- Provided supportive counseling, patient education, and adjustment support for individuals coping with chronic kidney disease and dialysis.
- Coordinated community and clinic resources, including transportation, insurance assistance, transplant referrals, mental health services, and housing support.
- Maintained accurate clinical documentation, attended care conferences, and monitored patient progress alongside the supervising Social Worker.
- Supported communication between patients and medical staff, advocating for patient needs and encouraging treatment adherence.
- Helped facilitate patient support groups and provided resource referrals to enhance long-term well-being.
Counselor Intern at Casa de la Familia (2023-04 – 2024-03)
- Conducted intake assessments and gathered psychosocial history under clinical supervision to identify client needs related to trauma, family dynamics, and emotional well-being.
- Provided supportive counseling to children, adolescents, and adults affected by domestic violence, sexual abuse, and other trauma-related issues.
- Developed individualized treatment plans and therapeutic goals, using trauma-informed, culturally sensitive approaches.
- Utilized evidence-based modalities—including CBT, motivational interviewing, psychoeducation, and grounding techniques—to reinforce client progress and coping strategies.
- Coordinated referral resources and assisted clients in accessing additional services such as mental health support, case management, and community programs.
- Maintained accurate and confidential case notes, progress updates, and documentation in accordance with agency policy and supervision requirements.
- Supported client engagement and treatment continuity through reminder calls, resource follow-ups, and coordination with multidisciplinary providers.
Free tax prep coordinator at United Way (2019-11 – 2020-02)
- Coordinated tax preparation events, increasing community access to free tax services
- Prepared reports for state funding, ensuring compliance and continued program support
- Provided assistance to free tax preparation partners and sites, improving service delivery
- Delivered training for tax preparation volunteers, enhancing volunteer effectiveness
- Presented to the community, raising awareness of available tax preparation resources
- Conducted outreach for events, expanding program reach and participation
- Managed social media outlets, increasing event visibility and engagement
Program Coordinator at Mariposa Center (2018-10 – 2019-11)
- Developed and managed program budget, optimizing resource allocation for program success
- Developed, implemented, and coordinated all services of On-site Engagement in Collaborative Courts Program, ensuring program objectives were met
- Maintained required program documentation, supporting compliance and reporting requirements
- Conducted Collaborative Courts staff bi-weekly meetings, facilitating communication and progress tracking
- Developed, implemented, and monitored Collaborative Courts program outcome measures to evaluate effectiveness
- Monitored and optimized peer counselors' case load and schedule, improving service delivery
- Ensured staff followed all P&P's of program and agency, writing program P&P's as needed to maintain standards
- Collaborated with Program Supervisor to improve services within the program, enhancing client outcomes
- Monitored productivity of counselors and built relationships with collaborative agencies to strengthen partnerships
- Assisted with HR issues as needed, supporting staff performance and compliance
- Prepared necessary documentation to fulfill contract requirements, ensuring program funding
Employment Specialist at Mariposa Center (2017-07 – 2019-06)
- Partnered with CalWORKs clients to obtain gainful employment, increasing job placement rates
- Assisted CalWORKs clients in accessing supported education at local vocational/trade schools to enhance skill sets
- Guided CalWORKs clients in developing skills through resume building, job search strategies, and interview role-playing, improving job readiness
- Provided personal linkage and supportive services for interviews and job fairs, facilitating employment opportunities
- Interacted with the community and allied agencies to enhance the goals of the 'Welfare to Work' program
Interim CEO at Civic Center Barrio Housing Corporation (2015-02 – 2016-06)
- Planned, developed, organized, implemented, directed, and evaluated the organization's fiscal function and performance, ensuring financial stability
- Developed credibility by providing timely and accurate analysis of budgets, financial reports, and trends to assist the Board and senior executives
- Prepared financial reports for lenders, cities, and Board of Directors, supporting transparency and compliance
- Prepared compliance reports to federal government, ensuring regulatory adherence
- Ensured compliance for Home-program and Tax credit program, maintaining funding eligibility
- Supervised all employees, fostering a collaborative and productive work environment
- Prepared and managed annual budget, reduced operating costs, and increased operating reserve accounts to strengthen financial health
- Enhanced and/or developed, implemented, and enforced policies and procedures to improve overall operation and effectiveness
- Maintained and strengthened relationships with cities and lenders, supporting organizational partnerships
- Oversaw the agency's day-to-day operations, ensuring smooth and efficient management
Shelter Manager at Laura's House (2008-08 – 2012-04)
- Ensured safety and security of facility's residents, employees, and volunteers, maintaining a safe environment
- Provided training and ongoing supervision of all employees and volunteers, increasing staff competency
- Enforced emergency shelter policies and procedures, ensuring compliance and safety
- Updated policies and procedures annually to reflect best practices and regulatory changes
- Managed the annual budget for shelter and prepared statistical reports to support funding and operations
- Developed and maintained relationships with law enforcement, emergency services, and community agencies to coordinate support
- Attended community meetings as needed, representing the shelter and building partnerships
- Assisted HR with the hiring process and addressed concerns to support staff retention
- Ensured the confidentiality of clients, upholding privacy standards
- Prepared staff and volunteer schedules and approved timesheets to ensure adequate coverage
- Coordinated and conducted all case management meetings, facilitating client progress
