Rahel Mesfin

Detail-oriented Health Information Technology graduate with hands-on experience supporting Health Information Management (HIM), electronic medical records (EMR/EHR), medical record retrieval, document management, and record review preparation. Experienced in collecting, scanning, indexing, retrieving, organizing, and maintaining patient medical records while ensuring HIPAA compliance, document integrity, and record accuracy. Skilled in verifying patient identifiers, preparing records for clinical review, supporting Release of Information (ROI), and collaborating with providers and clinical teams to ensure timely access to health information.

Proficient in Epic, Practice Fusion, Microsoft Office, Microsoft Teams, Adobe Acrobat, and electronic document workflows.

Volunteer – Health Information / Medical Records at Lahai Health (2025-10 – Present)

• Processed, scanned, uploaded, indexed, and electronically filed high volumes of patient medical records within the electronic health record (EHR) system.
• Retrieved and prepared patient medical records for providers and clinic staff while maintaining HIPAA compliance and patient confidentiality.
• Verified patient identity using multiple identifiers to ensure accurate record matching and documentation integrity.
• Reviewed scanned documents for quality, completeness, readability, and correct indexing; corrected filing errors and re-scanned records when necessary.
• Supported Release of Information (ROI) activities by organizing, retrieving, and preparing records for authorized requests.
• Processed incoming faxed medical records and ensured documents were accurately attached to the appropriate patient charts.
• Assisted providers and clinic staff by locating and organizing medical records needed for patient care.
• Maintained organized electronic records to improve provider access and support efficient clinical operations.

Health Information Intern at Lahai Health (2025-01 – 2025-04)

• Abstracted, reviewed, and updated patient demographic and clinical information within the electronic health record.
• Scanned, uploaded, indexed, and electronically filed more than 200 medical documents weekly while maintaining document accuracy and quality standards.
• Uploaded laboratory, imaging, and screening reports for more than 50 patients each week.
• Collected and verified patient demographic, insurance, and financial information to support registration and health information workflows.
• Assisted with medical record retrieval, document organization, record preparation, and Release of Information (ROI) support.
• Reviewed physician documentation and assigned ICD-10-CM and CPT codes under supervision to strengthen documentation quality and coding knowledge.
• Worked independently to prioritize assignments and meet productivity expectations in a fast-paced clinical environment.

Medical Clerk at Hospital (2012-02 – 2018-05)

• Maintained patient medical records through document filing, organization, retrieval, and record maintenance.
• Updated patient demographic and insurance information while ensuring record accuracy and completeness.
• Assisted with patient registration, appointment scheduling, telephone communication, and administrative office support.
• Responded professionally to patient and staff requests while maintaining confidentiality and excellent customer service.
• Organized both paper and electronic records to support efficient clinic operations.
• Collaborated with healthcare staff to locate and provide patient records as needed.

Associate in Applied Arts and Sciences in Health Information Technology – Shoreline Community College (2025-06)

Health Data Analyst Certificate in Health Data Analysis – Shoreline Community College (2026-06)

Comprehensive Coding & Revenue Integrity Specialist Certificate in Coding and Revenue Integrity – Shoreline Community College (2025-12)

Health Information Foundations Certificate in Health Information – Shoreline Community College (2024-06)