Raj Mali

I am an enthusiastic, self motivated individual who strives to achieve high standards in all aspects of my work and home life. I possess excellent communication skills and I am very proficient in completing tasks. I enjoy learning new skills, gaining experience and taking on new challenges.

I am a positive team player and am adept at using my initiative. I adapt well to changing environments and I am committed to continuously improve. I am a versatile and hardworking confident individual with a practical hands on approach, where I always persevere to achieve the best results.

An individual who can adapt to a changing environment, and is committed to learn new skills. I am a pro active and energetic who also works well within a team as well as on my own using my initiative. A quick learner with a positive attitude who is loyal, kind, reliable and enthusiastic.

SEN Teaching Assistant at Coten end Primary school (2017-10 – 2024-02)

• Assist teaching staff in general supervision and welfare of children
• Work with groups of children to progress their learning
• Participate in training and development opportunities
• Attend to minor accidents
• Attend meetings to discuss and plan ahead for some children
• Look after equipment and help with resources
• Provide feedback regards childrens learnings and behaviours
• Keeping children safe at all times
• Assisting children with learning difficulties (verbal and non verbal) be it physically and emotionally

Sales Assistant at New Look store (2022-10 – 2023-04)

• To meet sales and hit targets
• Assisting with personalised customer service
• Operating cash register, credit card machine
• Ordering items
• Replenishing shelves
• Ensuring store clean and tidy
• Dealing with customer queries & complaints
• Keeping customers /staff safe
• Registering new customers on the system

Midday Supervisor at Coten end primary school (2016-11 – 2022-07)

• Helping children at the servery counter
• To assist children the proper use of cutlery
• Able to demonstrate emotional resilience whilst working with challenging behaviours
• Having understanding of personal and social needs of young children
• Insuring children are kept safe
• Dealing with first aid at lunchtimes for minor incidents
• To be alert to all children at all times safeguarding paramount

Volunteer at Warwick hospital (2016-02 – 2016-07)

• Empathising
• Active listening
• Helping with little jobs, like making drinks, beds
• Read to patients

Sales Assistant at Lakin stores (2012-07 – 2014-08)

• Providing excellent customer service
• Rotating stock and stock taking
• Responsible for processing cash and card payments
• Resolving customer queries
• Balancing cash register
• Keeping shop floor clean and tidy
• Dealing with customer complaints
• Responsible for health and safety of customers

Care Assistant at Carewatch Home Care (2009-04 – 2010-05)

• Caring for the elderly and vulnerable
• Shopping for my clients
• Ensuring medicines were taken on time
• Taking my clients to parks, doctors, hospitals etc
• Provided best care to all clients
• Ensuring lifting elderly was done as smoothly as possible
• Assisting clients with their needs

Store Assistant at Lakin Stores (2007-02 – 2009-04)

Duties as further above)

Receptionist at St. Michael's Hospital (2006-04 – 2007-02)

• Meeting and greeting patients and staff
• Answering and dealing with telephone calls
• Transferring calls to the relevant department effectively
• Filing confidential patient files
• Liaising with security to ensure safety and well being of patients

NHS Advisor at Primecare (2004-02 – 2005-05)

• Answering calls and providing customer service
• Checking medical records
• Supplying confidential client information to GP's and nurses
• Identifying clients difficulties and illness
• Establishing emergency needs for clients

Teaching assistant level 2

Counselling skills level 2