Raju Ryan McMonagle IV

Director- and manager-caliber operator with ten-plus years commanding hospitality, security, marketing, Disney-scale guest operations, regional powersports, premium retail, and philanthropy. Owns night operations and incidents under pressure; develops talent; converts disorder into disciplined execution.

Outstanding

Samaritan (~3,000 service hours), Bishop Grimes — philanthropy as vocation, not ornament.

Regional Manager - Coleman Powersports - Orlando, FL

(2024-01 - 2026-01)

• Governed territory partnerships with store owners; elevated product fluency, sell-through, and customer satisfaction across the region.
• Directed logistics, inventory, and delivery; governed returns and repairs with QC feedback; deployed AR tools for in-store product promotion.

Dyson Premium Salesperson - Acosta - Winter Garden, FL

(2023-05 - 2024-01)

• Converted mastery of Dyson premium lines — features, benefits, and technical specifications — into informed closes and elevated client experience.

Hospitality Manager - Bull and Bear Grill and Bar - Syracuse, NY

(2021-06 - 2022-05)

• Owned kitchen and floor standards; trained staff, enforced performance expectations, and sustained service under peak pressure.
• Developed talent through training, discipline, and reviews; engineered recipes and menus from market demand to keep the house competitive.

Armored Security Manager - St. Mortiz Security - Orlando, FL

(2020-04 - 2021-07)

• Led armored and site response: rapid threat assessment, access governance, and protection of people and property under active risk.
• Partnered with local law enforcement on criminal investigations; remained decisive under escalating incidents.

Operations Director, Security — Flamingo Crossings - Securitas Security Services USA (Disney College Program housing) - Orlando, FL

(2020-04 - 2021-07)

• Held full-site authority for protective operations at Disney College Program housing — high-density, high-turnover residential campus.
• Directed staff action; investigated incidents with functional management; advanced public-safety and officer-awareness training.

Graveyard Manager - Marriott Hotels and Resorts - Syracuse, NY

(2017-08 - 2018-09)

• Commanded night audit, cash close, discrepancy resolution, guest recovery, and schedule reset so day shift inherited order, not chaos.

Supervisor of Operations - RPM Raceway - Syracuse, NY

(2018-07 - 2019-01)

• Supervised 65+ mph go-kart operations under strict safety protocol; designed training; drove referrals through controlled, high-tempo service.

Senior Marketing Supervisor - Prudential Financial - East Syracuse, NY

(2019-05 - 2020-05)

• Bridged strategy and execution; supported wealth-management engagements; coordinated formal management interviews.

Professional Intern — Disney Hospitality Leadership Program - The Walt Disney Company - Orlando, FL

(2020-01 - 2023-01)

• Selected among roughly 100 of 10,000 College Program participants for Disney's top-tier manager track.
• Interned across Yacht and Beach Club, Grand Floridian, and California Grill — luxury resort and fine dining under Disney brand standards.

Entertainment Performer — Disney College Program - The Walt Disney Company - Orlando, FL

(2022-12 - 2023-05)

• Delivered brand-perfect guest experiences under heat and costume load; prioritized children, guests with disabilities, and VIPs.

PhotoPass — Disney College Program - The Walt Disney Company - Orlando, FL

(2022-05 - 2022-12)

• Owned PhotoPass throughput and guest portfolios — service, account control, and workflow under peak park volume.

Lifeguard — Disney College Program - The Walt Disney Company - Orlando, FL

(2020-01 - 2020-05)

• Maintained First Aid and CPR readiness; monitored swimmers; executed rescues until paramedics arrived.

Culinary Chef Assistant - Turning Stone Resort and Casino - Utica, NY

(2021-12 - 2022-05)

• Executed multi-ticket peak service at high accuracy; trained staff in prep, storage, equipment, and sanitation.

Culinary Chef Assistant - Gordon Biersch - Syracuse, NY

(2019-05 - 2020-04)

• Anticipated chef and floor needs; set and enforced performance and service standards devoted to guest satisfaction.

Marketing & Brand Ambassador - Galaxy Media - Syracuse, NY

(2019-05 - 2020-04)

Hospitality Service Professional - Olive Garden / Darden - Cicero, NY

(2016-05 - 2017-01)

Customer Service Specialist - Kmart / Sears Holding - Syracuse, NY

(2014-10 - 2016-01)

• Mentored cashiers; owned guest recovery; supported campaigns and events; upheld FOH standards.

Small Business Assist - Central Florida nightlife & hospitality - Orlando, FL

(2020-01)

Delivered photography, media production, safety and security, transportation, venue setup, and content for independent operators.

• Wil the Photographer (Orlando): photos, video, and party-bus nightlife support for DCP runs — Señor Frog's, Simply Capri, downtown / La Rosa · 2020–2026.
• Señor Frog's Orlando — Disney College Night (Tuesdays) 2020 – 2026
• Simply Capri · Flamingo Crossings, Winter Garden 2025 – Present
• Lit Lounge · Kissimmee — with DjDougie 2025 – Present
• Longshot Bar & Billiards · Clermont, FL (US-192) 2025 – Present

Outstanding Samaritan - Bishop Grimes Junior/Senior High School - East Syracuse, NY

Catholic Diocese of Syracuse

• ~3,000 service hours; founding thread of Kia 4 Kin hunger relief — philanthropy as operating system, not ornament.

Bachelor of Science - Business Administration and Management - SUNY College at Oswego (2022-05)

Associate of Science - Mechanical Drafting Technology - Cayuga County Community College (2017-12)

High School Diploma - Outstanding Samaritan (~3,000 service hours) - Bishop Grimes Junior/Senior High School