Rakhi Jha

Detail-oriented professional with 3+ years of experience in data quality review, technical documentation, and AI/ML workflow evaluation

Talent

Sonoma, CAMember since July 2, 2026

RunbooksKnowledge-base articlesPrompt engineeringSQLOnline platformsJiraSplunk

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RunbooksKnowledge-base articlesPrompt engineeringSQLOnline platforms

About

Detail-oriented professional with 3+ years of experience in data quality review, technical documentation, and AI/ML workflow evaluation. Skilled at analyzing large datasets, identifying inconsistencies, and flagging errors — with hands-on LLM and prompt engineering experience in a professional setting. Proven ability to follow complex written guidelines independently and maintain high-quality standards across focused digital tasks.

Comfortable with web-based tools, spreadsheets, and online platforms.

Experience

Solutions Engineer - Meta - Menlo Park, CA

(2022-12 - 2025-01)

Reviewed and validated large volumes of data from API integrations — checking payloads, schemas, and data-sync outputs for accuracy, completeness, and consistency across 1,500+ customer environments.
Evaluated LLM-generated outputs and applied prompt engineering to assess response accuracy and improve consistency of AI-assisted workflows against defined quality standards.
Authored SQL queries against large-scale AdTech datasets to validate reporting accuracy, identify pipeline discrepancies, and flag inconsistencies for review.
Authored and maintained runbooks and knowledge-base articles — writing clear, structured content following defined guidelines to reduce errors and support team consistency.
Categorized and triaged support cases by type, severity, and root cause, maintaining detailed records to support downstream quality reporting.

Software Engineer - Tesla - Palo Alto, CA

(2021-10 - 2022-08)

Reviewed system output across 25+ applications and 50+ services for data quality issues — detecting errors, anomalies, and inconsistencies using Splunk-based logging and monitoring dashboards.
Triaged and categorized incoming bug reports by type and priority via Jira, maintaining detailed written records to track resolution and prevent recurrence.
Authored step-by-step technical documentation for internal platforms, writing clearly and precisely to ensure consistent use across engineering teams.