Ralph Gonz

Marketing and operations professional with 4+ years of leadership experience supporting business operations, admissions, CRM management, digital marketing, customer engagement, and team coordination. Proven ability to improve processes, strengthen brand awareness, execute marketing initiatives, coordinate large-scale events, and deliver exceptional customer experiences.

Senior Administrative Assistant - Kids 'R' Kids Learning Academy - Montville, NJ

(2025-03)

• Manage the admissions process from inquiry through enrollment using CRM software.
• Develop and execute marketing campaigns through email, social media, Google Business Profile, and community outreach.
• Create branded newsletters, flyers, promotional materials, and digital content.
• Coordinate graduations, field trips, school events, and family engagement initiatives.
• Support daily business operations, scheduling, classroom compliance, and administrative processes.
• Track enrollment and marketing performance metrics.
• Serve as a primary point of contact for prospective and current families.

School Director - Montclair YMCA - Montclair, NJ

(2021-09 - 2025-03)

• Directed an after-school program serving over 100 children.
• Managed staff while maintaining program quality and safety.
• Built strong relationships with families, administrators, and community partners.
• Oversaw scheduling, operations, and parent communications.
• Recipient of the YMCA Rising Star Award.

Preschool Teacher - MCPK - Montclair, NJ

(2020 - 2021)

• Delivered engaging educational programming.
• Maintained strong communication with families.
• Supported children's academic and social development.

Bachelor of Science - Marketing - Kean University