Rama Krishna

Over 13+ Years of Experience as Entra ID Engineer, M365 admin, Active Directory and VM Ware Administration.

Experience with identity and access management (IAM) and customer identity access management (CIAM) technologies, preferably with Microsoft Entra & Entra External ID (formerly Azure AD, Azure AD B2C). Understanding of identity and access management concepts and standards mutual TLS, OAuth, LDAP, JWT, and authorization models such ABAC, RBAC, Risk-based Access Control etc.

IAM Engineer - Healthcare

(2020-01)

• Managing Microsoft Identity Management products SharePoint Online, Intune and Microsoft Purview, Active Directory, Active Directory Federation Services, and Azure, AD Connect, Office 365 serving as an enterprise-wide directory containing 250k Objects.
• Integrated Microsoft Dynamics 365 with Microsoft Entra ID to enable Single Sign-On (SSO) and centralized authentication for users.
• Optimized Power Platform environments by implementing solution-based deployments, environment strategies, and DLP policies.
• Monitored flow health and implemented proactive alerting to ensure workflow reliability, SLA adherence, and minimal downtime.
• Conducted root cause analysis (RCA) for production outages and implemented permanent fixes to prevent recurrence.
• Developed custom portal pages, forms, and workflows in Power Pages to interact with Dynamics 365 Dataverse tables for real-time data access and updates.
• Managed Power Platform governance, including environment provisioning, capacity monitoring, and connector control.
• Administered SharePoint Online tenant, managing site collections, storage quotas, hub sites, sharing policies, and external collaboration settings.
• Supported legacy SharePoint 2016 environments, including patching, farm health checks, service applications, and migration planning to SPO.
• Troubleshot search

Master - Computer Science - JNTUK University (2012)