Ramandeep Sandhu

Operations-focused leader with 8+ years of experience leading teams, improving workflows, training employees, and maintaining quality standards in fast-paced healthcare environments. MBA graduate with strong experience in operations, coaching, process improvement, cross-functional collaboration, and data-driven decision making.

Patient Care Technician at DaVita Kidney Care

Delivered dialysis treatments in a high-volume clinical environment while maintaining patient safety, quality, and regulatory compliance.

• Took ownership of patient flow by preparing treatment stations, anticipating operational bottlenecks, and minimizing delays.
• Partnered with nurses, physicians, biomedical technicians, and teammates to resolve operational issues quickly and maintain efficient daily operations.
• Trained and mentored newly hired technicians on procedures, infection prevention, and workflow expectations.
• Built trust with patients by resolving concerns professionally while balancing multiple priorities under pressure.

Dialysis Trainer at VIVO Healthcare

• Led onboarding and hands-on training for newly hired dialysis technicians.
• Standardized training methods to improve consistency and readiness of new employees.
• Identified performance gaps through coaching and implemented corrective training.
• Partnered with leadership to ensure compliance with operational and quality standards.

Head of Department at Transcender Services

• Managed day-to-day operations while supervising multidisciplinary teams.
• Assigned workloads, monitored productivity, and adjusted priorities to meet operational goals.
• Implemented workflow improvements using root-cause analysis to improve efficiency and service quality.
• Coached employees, resolved operational issues, and collaborated with senior leadership to drive results.

Master of Business Administration in MBA – Western Governors University

Bachelor of Science in Healthcare