Rameshbabu Miriyala

Principal-level Identity & Access Management technical leader with 20+ years of experience architecting, integrating, modernizing, and supporting enterprise identity security solutions across cloud, on-premises, and hybrid environments. Deep expertise in identity governance and administration, access management, directory services, adaptive authentication, privileged access management, zero-trust architecture, and identity lifecycle automation. Trusted advisor to IT, security, engineering, product, and customer teams, with proven leadership of large-scale upgrades, cloud migrations, critical escalations, and continuous improvement programs.

Hands-on across Oracle and enterprise IAM platforms, federation standards, cloud identity services, programming languages, operating systems, and relational databases.

Lead Principal Support Engineer - ORACLE CORPORATION - Lehi, Utah

(2016-01)

• Technical and strategic advisory: Serve as a senior advisor to enterprise customers and cross-functional IT, security, engineering, and product teams on IAM strategy, architecture, modernization, security controls, and operational resilience.
• IAM assessment and roadmaps: Assess current-state identity environments and define target-state roadmaps across cloud, on-premises, and hybrid platforms, covering identity governance, access management, directory services, privileged access, and zero-trust integration.
• Architecture and design: Architect and guide cloud-based identity governance, access management, and directory solutions using Oracle Identity Governance/OIM, OAM, OUD/OID, Oracle Access Governance, Active Directory, Okta, AWS IAM, Microsoft Entra ID/Azure AD, Duo, CyberArk, and Delinea.
• Identity lifecycle and access controls: Design and troubleshoot onboarding, role-change, transfer, and termination workflows using RBAC, ABAC, least privilege, approvals, provisioning, deprovisioning, access certification, adaptive authentication, OAuth 2.0, OIDC, and SAML.
• PUMA program leadership: Lead Proactive Upgrade & Migration Assistance, providing architecture guidance throughout upgrade lifecycles and establishing repeatable practices that reduce upgrade complexity, incoming service requests, and support risk.
• Lighthouse cloud modernization: Lead customer migrations from on-premises identity products to Oracle Cloud Infrastructure and guide adoption of containers, Kubernetes, and Oracle Access Governance.
• Engineering partnership: Reproduce complex issues, articulate technology-agnostic requirements and use cases, prioritize enhancements, file product defects, collaborate on fixes, validate stack patch bundles, and maintain reusable knowledge content.
• Risk, compliance, and metrics: Define and review IAM KPIs, KCIs, and KRIs to evaluate control effectiveness, service health, and risk exposure, while aligning solution designs with organizational risk tolerance and SOX/GxP requirements.
• Operational and people leadership: Direct critical escalations and global war rooms, coordinate seamless handoffs, mentor engineers, oversee quality, and influence security policies, technical standards, and continuous-improvement practices.

Project Lead - ORACLE CORPORATION - Oracle India

(2012-03 - 2016-01)

• Cross-functional delivery: Led planning and execution for IAM support, operational, and international expansion initiatives, aligning global teams, milestones, resources, and objectives.
• Support operations: Managed APAC staffing and support coverage, reviewed top-account service requests, led critical escalations, and coordinated war-room calls across time zones to maintain service continuity.
• Enhancement prioritization: Directed the Enhancement Request Prioritization project, balancing customer demand, product value, operational risk, and engineering capacity.
• Continuous improvement: Led the Knowledge Management CI/PI program, established guidelines for secure and reusable knowledge content, and improved support processes, data integrity, and operational efficiency.
• Risk and stakeholder management: Conducted risk assessments, implemented mitigation strategies, developed support and data-security policies, and communicated decisions to customers, engineering teams, and senior management.

Senior Software Engineer - ORACLE CORPORATION - Oracle India

(2006-10 - 2012-02)

• Identity integrations: Integrated Oracle Identity Manager with target systems using connectors and lifecycle workflows for provisioning, deprovisioning, and account management.
• Directory and access management: Integrated OUD and OID with OAM, Oracle E-Business Suite, databases, and third-party applications.
• Complex lab environments: Built and tested multi-product OIM-OAM-OUD-OAAM-EBS topologies to reproduce customer use cases and validate architecture, authentication, authorization, and identity-flow behavior.
• Defect and patch engineering: Reproduced customer issues, created product defects, partnered with development teams on code fixes, and applied and tested Stack Patch Bundles before customer adoption.
• Customer success and knowledge: Led bridge calls and remote troubleshooting sessions for critical issues and created reusable knowledge-management documentation.

Software Engineer - BIRALSOFT - Chennai, India

(2005-09 - 2006-10)

• Sun IDM provisioning solution: Developed the eRequest for Cheque system for General Electric Capital International Services, supporting user provisioning, deprovisioning, job-profile changes, transfers, and terminations.
• Java integration engineering: Developed a Java resource adapter that enabled Sun Identity Manager to communicate with a MySQL database and implemented business-process workflows using Business Process Editor.
• Audit and compliance support: Generated audit reports to track identity activity and performance, and developed custom forms and email templates for identity-management workflows.
• Technology environment: Windows, JDK 1.5, Sun IDM 5 SP4, MySQL Server, and Tomcat 5.5.7.

Master of Computer Applications - MCA - Kakatiya University (2024)

Bachelor of Science - Computer Science - Kakatiya University (2021)