Ramon Fierro

Streamlined communication processes and created multilingual technical documentation to facilitate engagement among various stakeholders.

SAP EWM Consultant at Delaware Germany GmbH (2022-09 – Present)

• Lead and support SAP S/4HANA EWM implementations across manufacturing and logistics operations. Configure and optimize warehouse processes including inbound/outbound logistics, putaway, picking, and production staging. Deliver end-to-end integrations between SAP EWM, Production Execution, MFS, and external MES systems.
• Manage testing, go-live, and Hypercare phases, collaborating across multi-site international teams.

SAP End User Support & Trainer at Kubota (2021-09 – 2022-09)

• Delivered end-user training and system support for SAP EWM processes. Assisted warehouse teams with day-to-day issue resolution and system navigation during rollouts.

SAP End User Support & Trainer at John Deere (2019-10 – 2021-09)

• Supported logistics and warehouse users in SAP systems, improving workflow efficiency and user understanding.

Correctional Counselor at CoreCivic (2018-07 – 2018-11)

• Managed rehabilitation-focused caseloads, building strong communication, documentation, and interpersonal skills transferable to client and project team interactions.

High School Diploma – Coolidge High School (2008-05)

B1: German Language in German Language – Volkshochschule (2019-02)