Unit Secretary - Heartland Rehabilitation Hospital of Overland Park
(2018-01)
- Scanning progress notes, physician order, consults, labs, nursing notes, admission papers
- Greeted customers, developed rapport
- Rendered orders, received "exemplary" and "exceeds expectations" ratings on all performance reviews
- Balanced cash, which often exceeded $1,000 in a single shift
- Resolved customer needs using professionalism and sensitivity in the largest retail store
- Commended by repeat customers for a fast, hassle-free checkout
- Maintained a clean and attractive front area
Lead Manager - Dollar General
(2018-01)
- Provide assistance cashiers and customers
- Handle cash reports and deposits
- Greeted customers, developed rapport
- Rendered orders, received "exemplary" and "exceeds expectations" ratings on all performance reviews
- Balanced cash, which often exceeded $1,000 in a single shift
- Resolved customer needs using professionalism and sensitivity in the largest retail store
- Commended by repeat customers for a fast, hassle-free checkout
- Maintained a clean and attractive front area
Customer Service/Suspended Billing - Wal-Mart Super Center
(2011-01 - 2017-12)
- Greeted customers, developed rapport
- Rendered orders, received "exemplary" and "exceeds expectations" ratings on all performance reviews
- Balanced cash, which often exceeded $1,000 in a single shift
- Resolved customer needs using professionalism and sensitivity in the largest retail store
- Commended by repeat customers for a fast, hassle-free checkout
- Maintained a clean and attractive front area
Unit Secretary - Mid-America Rehab
(2008-01 - 2011-12)
- Assist nursing staff with admission and discharges
- Answer multiple phone lines
- Assist with the billing of lab requisitions
- Assist with the filing of medical records
- Assist with setting up appointments for patients and to keep complete order of the unit
- Assisted with chart packages
- Receives and takes physicians orders
Assist Manager - Nordyne
(2005-01 - 2008-12)
Assisted the manager with the supervision over employees in environmental services.
- Ordered supplies and answered the phone
- Multitasked through multiple systems while interacting with customers for inbound/outbound call center
Unit Secretary - Rusk Rehabilitation Center
(2000-01 - 2005-12)
- Receives and take off physician orders
- Assist nursing staff with admission and discharges
- Answer multiple phone lines
- Assist with the billing of lab requisitions
- Assist with the filing of medical records
- Assist with setting up appointments for patients and to keep complete order of the unit
- Assisted with the chart packages
