Ranseg Lorenson Cortes

Dependable and safety-focused Delivery Driver and Logistics Professional with hands-on experience in airline catering operations, durable medical equipment (DME) delivery and installation, route-based deliveries, equipment troubleshooting, and customer service. Experienced working in fast-paced, time-sensitive environments requiring accuracy, professionalism, and strict adherence to safety procedures. Proven ability to safely operate company vehicles, coordinate deliveries, load and unload equipment, maintain documentation, and communicate effectively with customers, healthcare personnel, airline staff, and team members.

Bilingual, adaptable, and committed to dependable service and long-term professional growth.

Delivery Driver - Airline/Air Catering - AIR CULINAIRE WORLDWIDE - Los Angeles, CA

(2026-03 - 2026-08)

• Delivered airline meals, beverages, catering equipment, and supplies to airport gates and aircraft while meeting strict flight schedules.
• Safely operated catering vehicles on airport ramps and within restricted areas while following airport safety and security requirements.
• Loaded, secured, transported, and unloaded catering products while following proper handling and weight-distribution procedures.
• Coordinated with airline personnel, flight crews, and catering operations to complete accurate and on-time deliveries.
• Verified orders, quantities, special meals, equipment, and supplies prior to departure and delivery.
• Maintained accurate delivery manifests, records, and required transportation documentation.
• Performed pre-trip and post-trip vehicle inspections and promptly reported mechanical or safety concerns.
• Followed food-safety, sanitation, transportation, and airport security procedures.
• Safely handled refrigerated and temperature-sensitive products throughout the delivery process.
• Maintained professionalism and clear communication while working under demanding and time-sensitive conditions.

Medical Equipment Technician / Driver - REVIVE MEDICAL - Los Angeles, CA

(2024-07 - 2026-03)

• Delivered, installed, serviced, and retrieved durable medical equipment (DME) for hospice patients in residential and healthcare settings.
• Assembled and installed hospital beds, wheelchairs, electric wheelchairs, oxygen equipment, and other medical equipment.
• Diagnosed equipment issues and performed basic troubleshooting, repairs, maintenance, and adjustments to ensure safe operation.
• Safely operated company vehicles while completing scheduled delivery, pickup, installation, and service routes.
• Loaded, secured, transported, and unloaded medical equipment while following proper safety and handling procedures.
• Provided patients, family members, caregivers, and healthcare personnel with instructions on the safe and proper use of equipment.
• Coordinated with hospice staff and caregivers regarding deliveries, equipment pickups, installations, and service requests.
• Maintained accurate delivery, pickup, and equipment service documentation.
• Responded professionally to equipment issues and customer needs while working independently in the field.
• Followed sanitation, infection-control, and workplace safety procedures when handling medical equipment.
• Demonstrated professionalism, patience, and respect when working with hospice patients and their families.

Sales Associate - DEL AMO FASHION CENTER - Los Angeles, CA

(2021-02 - 2023-06)

• Provided professional and personalized customer service while assisting customers with merchandise and fashion selections.
• Built positive customer relationships through attentive service, effective communication, and product knowledge.
• Worked closely with team members and management to support daily operations and store goals.
• Professionally addressed customer questions, concerns, and complaints to achieve satisfactory resolutions.
• Trained new employees on point-of-sale systems, cash register operations, stock procedures, and customer service expectations.
• Assisted with inventory, stocking, merchandise organization, and maintaining an orderly sales floor.
• Supported team members in delivering consistent customer service and improving customer satisfaction and loyalty.
• Demonstrated reliability, teamwork, communication, and professionalism in a fast-paced retail environment.

Business Education - WEST LOS ANGELES COLLEGE (2023 - 2025)

High School Diploma - LOS ANGELES HIGH SCHOOL (2020)