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Raquel Soto

Raquel Soto

Costa Rican / US

Talent
CharlestonMember since August 17, 2026
Native EnglishMicrosoft WordPower PointExcelOutlookSportsbook Software ASIDGSSocial PerceptivenessReading ComprehensionTime ManagementJudgment and Decision-MakingActive LearningComplex Problem SolvingCSD transactionsCredit Card ProcessingScheduling and Quality Control
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Native EnglishMicrosoft WordPower PointExcelOutlook

About

To obtain a position with a company in which I can enhance my skills and use previous work experience that will help me become a better tool for its continuous success. A position that offers stability and the opportunity for growth with a demanding and productive team.

Experience

Interpreter bilingua - Transperfect

(2023-07 - 2024-08)

Customer service agent - Teleperformance

(2018-11 - 2023-04)

  • December 2021 - Customer service agent for a billing account. Managed inbound calls.
  • August 2021 - December 2021 - Recruitment of employees for different lines of business as temporary 3 month assistance.
  • January 2020 - April 2021 - Bilingual Agent: Provide Captioning for hard of hearing customers.

Clerk phone agent for customer service - Dot Net

(2009-01 - 2016-12)

CSD Agent / Clerk phone agent for customer service - Call Center Lanzas de Oro

(2005-01 - 2007-12)

CSD Agent phone agent for customer service - Holdex Group

(2003-01 - 2004-12)

Office Manager / CSD Agent - International Currency Trading Group

(2002-01 - 2003-12)

Office Coordinator - Financial Trading Group International

(2001-01 - 2002-12)

  • CSD Agent payroll, leads and Assistant Secretary

Education

High School - Colegio Maria Inmaculada (1993-01 - 1995-12)

Instituto Creativo (2001-01 - 2001-12)

Universidad Hispanoamericana (2011-01 - 2011-12)

Practical seminar - Wedding Planner - Instituto Creativo (2011-01 - 2011-12)

Practical seminar - Event Organizer - Instituto Creativo (2011-01 - 2011-12)

Practical seminar - Etiquette and Protocol - Instituto Creativo (2011-01 - 2011-12)

Skills

Costa Rican / US

Reviews

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