Rashad Floyd

Motivated IT professional pursuing CompTIA Network+ certification with a strong foundation in technical troubleshooting, customer support, and systems reliability. Eager to apply hands-on learning and adaptability to real-world networking, helpdesk, and infrastructure roles. Committed to continuous skill development in cybersecurity, network administration, and systems support.

Delivery Truck Driver at Coca-Cola Bottling Company (2024-10 – 2026-06)

• Performed daily vehicle inspections and quickly diagnosed/report mechanical issues, demonstrating strong troubleshooting skills transferable to IT hardware support.
• Used handheld devices for accurate documentation and customer confirmations, building efficiency with technology tools.
• Safely handled logistics and cargo, ensuring zero damage through attention to detail and process adherence.

Lot Associate at The Home Depot (2020-11 – 2023-08)

• Delivered fast, friendly curbside support by confirming orders and guiding customers, mirroring helpdesk-style service.
• Loaded/unloaded heavy items while explaining product features, strengthening communication, and problem-resolution abilities.

Park & Recreation Assistant at City of Gulfport (2018-06 – 2018-08)

• Applied precise layout techniques for court markings, showing attention to detail and safety protocols.
• Managed setup/breakdown of event equipment while meeting strict safety and timeline requirements.
• Basic Understanding of Routers, Switches, Ip, DNS, DHCP

STEM Program – Gulfport High School (2016 – 2020)