Rashawn Carter-Kamau

Experienced Administrative Professional with 20+ years of experience supporting daily operations, client communication, scheduling, records management, document preparation, payment tracking, training coordination, member support, and event planning.

Background includes small business administration, nonprofit executive support, virtual meeting coordination, onboarding, file organization, and professional communication. Dependable, organized, and able to manage multiple responsibilities independently while supporting smooth operations and clear follow-through.

Founder | Administrative Operations Manager at Growing Streams Learning House / Right At Home Preschool Services, LLC (2002-01 – Present)

• Manage daily administrative operations for a small business, including client communication, scheduling, records, documents, payments, and follow-up.
• Prepare and organize business documents, forms, written notices, policies, client updates, and other materials used for daily operations.
• Respond to inquiries, schedule appointments, coordinate meetings, and provide clear follow-up communication with current and prospective clients.
• Maintain confidential records, contact information, agreements, attendance details, payment notes, and other business-related documentation.
• Track payments, due dates, fees, account details, and client communication to support accurate records and timely follow-up.
• Organize digital and paper files to keep business information accessible, updated, and easy to manage.

Administrative Course Support Assistant at Talk Childcare Connections, Inc. (2024-01 – 2025-01)

• Provided short-term administrative and training support during the transition of an existing business under new ownership.
• Helped train directors and staff on updated policies, procedures, expectations, and brand standards.
• Organized transition materials, supported communication, and helped staff understand new operational systems.
• Assisted leadership with implementation planning, staff questions, and day-to-day administrative needs during the transition period.
• Supported a smooth operational handoff by helping align staff practices with the new owner's policies and procedures.

Secretary / Executive Board Member at National Childcare Owners Association (2021-01 – 2023-01)

• Recorded meeting minutes tracked discussion items, and supported follow-up communication for executive board meetings.
• Coordinated virtual trainings, Zoom meetings, podcast sessions, and online learning events for business owners and professional members.
• Contacted and scheduled guest speakers, supported podcast planning, and helped prepare sessions for professional audiences.
• Managed onboarding and offboarding communication for executive board members and subscriber members.
• Created video training content, organized course materials, and supported member education through digital platforms.
• Assisted with in-person meetups by booking conference rooms, coordinating event details, supporting setup, and helping manage the guest experience.

Bachelor's Degree in Early Childhood Education Administration – Ashford University / University of Arizona Global Campus