Rasheka Teague

Certified Medical Assistant (NHA) with 7+ years of experience in pediatrics, ENT, and multi-specialty clinical settings. Skilled in patient intake, vital signs, EKGs, vaccine administration, specimen collection, prior authorizations, insurance verification, surgery scheduling, and electronic medical records (EMR/EHR) documentation. Proven ability to support physicians and advanced practice providers in fast-paced environments while delivering compassionate, high-quality patient care.

Current BLS/CPR certified with strong knowledge of HIPAA compliance, clinical workflows, and front-office operations.

Medical Assistant at UT HEALTH PHYSICIANS (2024-06 – Present)

• Managed Patient flow and ensured electronic health records accuracy for an average of 35 patients per day in a fast-paced pediatric environment
• Organized and conducted pediatric health screenings, including hearing and vision tests improving early detection of health issues
• Assisted physicians with specialty procedures demonstrating exceptional competence in patient care and attention to detail
• Collaborated with healthcare providers to deliver patient centered care receiving a 95% positive feedback rate in patient satisfaction surveys

Medical Assistant at TEXAS ENT FOR CHILDREN (2022-08 – 2024-06)

• Prepared and aided with procedures including but not limited to, nasal endoscopy, cerumen impaction cleaning, Frenectomy, Biopsy external ear, nasal cautery, and removal of foreign body in nasal and ear canal
• Obtained prior authorization for scheduled surgeries and procedures
• Worked closely with surgeons to confirm availability, prepare patient charts, and ensure all pre-op labs were completed
• Assisted with in-office procedures and conducted post-op follow-up calls

Medical Assistant at KINGSLAND PEDIATRICS (2022-01 – 2022-08)

• Performed Newborn Screenings and ensured 100% accuracy during collection process
• Coordinated with clinical staff to manage inventory and supply ordering leading to cost savings without affecting clinical operations
• Secured patient information and supported patient confidence by completing and safeguarding medical records
• Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis

Medical Assistant at SANITAS MEDICAL CENTER (2019-11 – 2022-01)

• Aid three MD's as well as two Nurse Practitioners and RN team in ensuring best patient care and smooth daily office operations
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
• Demonstrated high ability in taking patient medical histories and vital signs as well as performing EKG's, vaccine injections, urinalysis, diagnostic procedures, pap smears and other skills
• Collaborated with local pharmacies to resolve and clarify issues with patient medication
• Conducted insurance verification and pre-certification and pre-authorization functions

A.A.S in APPLIED SCIENCE (CERTIFIED MEDICAL ASSISTANT) – Monroe College, Bronx, NY (2019-01)