Patient Counselor at Clearview Ophthalmology Clinic (2024-06 – Present)
Manage 200+ patients scheduling and ensure smooth clinic operations, helping to enhance overall patient experience.
- Educated patients on ophthalmic procedures, pre- and post-operative instructions, and treatment expectations while providing compassionate and professional support.
- Worked with a diverse patient population across all age groups, adapting communication and support to meet each patient's individual needs and level of understanding.
Server at Salvatore's Cucina Lounge (MBG) (2022-08 – 2024-06)
- Transferred from a sister location and quickly adapted to a new team, work environment, and customer base while maintaining high standards of service and efficiency.
- Served a diverse clientele in a highly populated tourist area, effectively communicating with guests from a variety of backgrounds and providing a welcoming dining experience.
- Developed extensive knowledge of menu items, cocktails, and restaurant offerings to confidently make recommendations and maximize sales through strategic upselling.
- Managed multiple tables and large parties of 50+ guests while maintaining accuracy, efficiency, and attentive customer service in a fast-paced environment.
Server at Prohibition Whiskey Lounge (MBG) (2021-06 – 2022-08)
- Greeted guests with a positive attitude and ensured they felt comfortable throughout their dining experience.
- Provided high-quality service, checking in with guests to ensure satisfaction during their visit, while informing them of the variety of whiskeys we had.
- Consistently generated $4,000 in daily sales through strategic upselling and exceptional table service.
Server at RA Sushi Lounge (2018-09 – 2020-12)
- Learned a menu of 200+ items of asian cuisine
- Transferred to a new location within the same franchise following an out of state relocation.
- Maintained a strong performance record and continued employment with the company throughout the transition.
- Recognized as a reliable, dedicated employee trusted to successfully transition between locations.
