Data Manager and Analyst Intern at Gilbarco Veeder-Root (2024-06 – 2024-07)
- Managed and analyzed large datasets using Excel, performing data cleaning, manipulation, and validation tasks to ensure data accuracy and integrity
- Developed advanced Excel spreadsheets and templates for data visualization and analysis, utilizing pivot tables, to automate data processing tasks
- Created insightful graphs, charts, and dashboards in Excel to visually represent trends, patterns, and key performance indicators (KPIs) for management and stakeholders
- Compiled comprehensive reports summarizing findings from data analysis, providing actionable insights and recommendations to support strategic decision-making
- Developed a skeleton for a trend analyzer in C++
Senior Peer Mentor at Academic Success Center - UHD (2024-08 – Present)
- Manage 120 students in successfully navigating their first semester of college to increase retention and graduation rates
- Provide academic guidance, study strategies, and time management techniques to help students adapt to university life
- Conduct regular one-on-one check-ins to offer support, answer questions, and address challenges
- Organize workshops and group study sessions to foster a supportive and inclusive learning environment
- Collaborate with faculty and student organizations to connect mentees with resources and networking opportunities
IT Support Assistant at Academic Success Center - UHD (2023-08 – 2024-06)
- Provided technical support for faculty, staff, and students, troubleshooting hardware, software, and account access issues
- Assisted with computer setup, software installation, and workstation maintenance
- Supported Microsoft Office, campus applications, printers, and classroom technology
- Diagnosed and resolved basic network connectivity and system issues
- Maintained accurate records of support requests and resolutions
- Assisted users with password resets, account management, and technical guidance
- Responded to support requests promptly, ensuring minimal disruption to campus operations
- Worked with faculty and staff to resolve technical issues related to classroom and office technology
Game Developer in Unity at DOED Summer Internship (2022-06 – 2022-07)
- Investigated core concepts and mechanics of Unity hub objects, gaining an in-depth understanding of their functionalities
- Designed and implemented functional UI elements corresponding to various game scenes, enhancing user interaction and navigation
- Developed a dynamic game utilizing algorithms to procedurally generate objects, enhancing gameplay diversity and engagement
- Collaborated closely with a professor to deepen understanding of key game development fundamentals and refine technical skills
- Prepared and submitted weekly progress reports detailing project advancements and current tasks, ensuring alignment with project milestones
- Successfully delivered the initial iteration of a fully functional game, featuring interactive scenes and defined objectives for user engagement
Sports Supervisor & Front Desk at Sports and Fitness Center - UHD (2022-01 – 2023-05)
- Ensured efficient operation and coordination of sporting events serving up to 150 students
- Oversaw logistics for 30–40 events, adapting to changing requirements to maintain seamless operations and high participant satisfaction
- Managed equipment and technology inventory, ensuring availability, safety compliance, and proper maintenance
- Provided frontline technical and operational support to staff and students, assisting with system access, scheduling platforms, and facility technology
- Handled high-volume front desk operations, including greeting members, verifying access, and resolving service issues
- Answered and directed phone calls, responding to scheduling, membership, and facility inquiries professionally and promptly
- Entered, verified, and maintained accurate digital records for events, reservations, attendance, and inventory
- Prepared daily reports, operational logs, and incident documentation
- Troubleshot basic hardware, software, and connectivity issues to minimize service disruptions
- Coordinated communication between staff, supervisors, and campus departments to streamline workflows
- Enforced facility policies and safety standards to ensure a secure and welcoming environment
