Reagan Richardson

Dedicated and customer-focused professional seeking an Account Service Representative position where I can utilize my strong communication, problem-solving, and relationship-building skills. With extensive experience in customer service, multitasking, handling transactions, and working in fast-paced environments, I am skilled at understanding customer needs, resolving concerns, and providing professional, positive experiences. I am eager to bring my strong work ethic, attention to detail, adaptability, and commitment to customer satisfaction to a professional team while continuing to grow my career in account services.

Server - Uno Chicago Grill - Sterling Heights

(2017-01 - 2024-10)

• Provided friendly and efficient service to guests, taking orders accurately and delivering food and beverages promptly to ensure a positive dining experience.

Mixologist/Manager - Miss Mixology - Shelby Twp

(2023-10 - 2026-01)

• Crafted classic and signature cocktails with precision, consistency, and creativity
• Delivered exceptional guest experiences through knowledgeable drink recommendations and attentive service
• Trained new bartenders on drink preparation, service standards, and inventory management, ensuring consistent quality and adherence to protocols.
• Managed bar setup, breakdown, and inventory to ensure efficiency and compliance with safety standards.

Management - Grand Valley State University (2022)

Customer Service Management - Grand Valley State University (2022)

Microsoft Office/Computer Application - Grand Valley State University (2022)