Reagean Simmons

Operations and logistics professional and Assistant Travel Manager with 10+ years of experience managing high-volume, time-sensitive workflows across remote customer support, travel coordination, and fast-paced marketplace environments. Currently coordinate 100–250 concurrent travel-related cases daily. Proven ability to resolve complex booking and routing issues under pressure, manage external vendor relationships, and deliver exceptional client support while maintaining strict organization and efficiency.

Assistant Travel Manager & Logistics Coordinator - Pawrade

(2022-01)

• Manage 100–150 active logistics and client travel cases daily, scaling up to 200–250 cases during peak seasons.
• Coordinate complex, time-sensitive domestic travel routing, booking details, and delivery logistics across multiple external partners and internal teams.
• Serve as the primary, remote point of contact for clients and vendors, ensuring transparent, proactive communication throughout the entire fulfillment lifecycle.
• Resolve scheduling conflicts, transport delays, and operational travel issues in real time to guarantee a seamless customer experience.
• Maintain absolute data accuracy and organization within a high-volume, fast-paced digital environment.

Co-Owner / Agricultural Operations Manager - Simmons Dairy & Beef Operation

(2012-01 - 2019-12)

• Co-managed daily operations, resource coordination, and long-term business planning for high-volume livestock production.
• Oversaw daily operational logistics, feeding schedules, supply management, and vendor coordination.
• Maintained strict consistency and efficiency in a demanding, highly time-sensitive environment.

Co-Owner / Agricultural Operations Manager - Simmons Dairy & Beef Operation

(2021-01)

Business Owner / Operations Manager - Commercial Dog Breeding Facility

(2012-01)

• Operate and scale a private business, managing ongoing daily facilities operations, scheduling, and client relations.
• Coordinate all business logistics, record-keeping, multi-channel customer communication, and long-term service delivery.

Operations & Transport Support - Airbound Pets & Williams Puppy Carrier

(2012-01 - 2022-12)

• Assisted with complex domestic transport itineraries, routing schedules, and vendor tracking.
• Supported customer communication, providing real-time delivery status updates and high-quality assistance.

Manufacturing Associate - Missouri Cooperage

(2016-01 - 2016-12)

High-volume barrel manufacturing and workflow efficiency

Certified Nursing Assistant (CNA) - MercyVilla Nursing Home & Facilities

(2012-01 - 2016-12)

High-responsibility customer care

Customer Service Associate - Shoney's Restaurant & Retail environments

(2010-01 - 2016-12)

High-volume client engagement

Some College Coursework - Ozarks Technical Community College

High School Diploma - Hartville High School (2012-06)