Human Resources & Compliance Manager - GRAY FOX STRATEGIC - Greenville, SC
(2021-06)
- Serve as the strategic Human Resources leader and trusted advisor to executive leadership, aligning HR initiatives with organizational goals and business growth.
- Direct the full employee lifecycle, including recruitment, onboarding, performance management, employee relations, leadership coaching, compliance, and offboarding.
- Partner with senior leaders to develop workforce strategies that improve employee engagement, organizational effectiveness, and retention.
- Lead employee relations investigations, conflict resolution, and corrective action while ensuring consistency, fairness, and legal compliance.
- Oversee administration of employee benefits, workers' compensation, leave management, and regulatory compliance.
- Develop and implement HR policies, procedures, and compliance initiatives that minimize organizational risk and strengthen company culture.
- Analyze workforce metrics and employment trends to recommend process improvements and strategic initiatives.
- Collaborate with department leaders to design and implement employee development and leadership training programs.
- Ensure compliance with EEOC, FLSA, ADA, FMLA, OSHA, and other federal and state employment regulations.
Human Resources Generalist - MTC FEDERAL CREDIT UNION - Greenville, SC
(2017-08 - 2021-06)
- Partnered with executive leadership to provide strategic HR guidance supporting organizational objectives.
- Managed employee relations, compliance, compensation, benefits administration, payroll, performance management, and HR operations.
- Led development and implementation of employee handbook, HR policies, and employment practices.
- Administered health, welfare, COBRA, retirement, and workers' compensation programs.
- Facilitated new hire orientation, onboarding, and employee engagement initiatives.
- Served as the primary HR resource for managers, providing coaching on employee performance, disciplinary matters, and employment law.
- Maintained compliance with all applicable federal and state employment regulations while reducing organizational risk.
Payroll Specialist - NN, INC. - Johnson City, TN
(2016-09 - 2017-08)
- Managed multi-state payroll administration while ensuring compliance with federal and state regulations.
- Implemented payroll system improvements that increased processing accuracy and operational efficiency.
- Managed garnishments, tax compliance, reconciliations, and payroll reporting.
Human Resources Manager - GARTNER DEVELOPMENT GROUP - Bristol, TN
(2016-01 - 2016-09)
- Directed recruiting, onboarding, benefits administration, policy development, employee relations, and compliance initiatives.
- Supported leadership with coaching, performance management, conflict resolution, and organizational development.
- Ensured compliance with employment laws while strengthening HR processes and employee experience.
Financial Counselor - WELLMONT HEALTH SYSTEM - Bristol, TN
(2013-04 - 2014-05)
- Partnered with patients to develop financial solutions while delivering exceptional customer service and building trusted relationships.
Human Resources Manager - KCG CALLCENTER, LLC - Pennington Gap, VA
(2010-08 - 2013-04)
- Directed all Human Resources functions for a customer service organization.
- Led recruitment, employee relations, leadership coaching, compliance, policy administration, and performance management.
- Partnered with operational leaders to improve employee engagement, retention, and organizational effectiveness.
- Built strong community partnerships to support recruitment and employer branding initiatives.
