Inventory Support Manager - High Mountain Sports - Oakland, MD 21327 Garret Highway
(2013-05 - 2026-01)
Mindfully fulfill and execute the administrative requirements of Administrative Assistant for the past 10 years, I have demonstrated abilities that enhance the work environment and efficiency of a high-volume retail office setting with a focus on inventory management, finance and logistics.
- Prepare extremely detailed Purchase Order requests, interfacing with over 90 individual vendors.
- Conducted property management activities to include documenting receipt of inventory daily, reconciling goods received against invoices, and performing quality control of inventory received.
- Reliably maintain detailed property list of inventories in excess of one million dollars.
- Actively manage and analyze existing inventory, assuring purchase order placement commensurate with future needs.
- Manage the logistics and upkeep of 70+ property rental contracts.
- Job duties include monitoring and management of compliance to contract obligations, payment scheduling, invoicing, and soliciting new and repeat customers.
- Reliably manages customer expectations and contract schedules to maximize income for the company and maintain positive customer interactions.
- Directly represents company to outside vendors, to maintain open communication with and resolve discrepancies in procurement and agreed upon terms of inventory contracts and purchase requests.
- Monitors and analyzes shipping costs, assessing against previous performance, and negotiating efficiencies and cost saving strategies.
Owner and Operator - C R Faux - Oakland, MD 21550
(2001-02 - 2013-05)
Managed and executed high-end custom home finishing service.
- Developed a strong sense of understanding of an entire project life cycle by being an integral part in all phases of work from preliminary planning to include budget and schedule estimation, to execution of the work, as well as gathering customer feedback, harnessing lessons learned, and financial closeout related activities.
- Authored and managed contracts with customers, detailing terms and conditions of service, schedule expectations and financing and payment methodologies.
- Directly coordinated an extensive set of subcontracted support to include a vast set of specialty skillsets to include: drywall, plumbing, electricians, etc.
- Actively deconflicted and managed schedules of subcontracted work to assure efficient and logical ordering to enable on-time delivery of contracted work.
- Routinely leveraged extensive expertise to develop rough order of magnitude cost estimates for potential customers.
- Detailed options and scenarios to effectively manage expectations on schedule, finance, and technical product.
- Routinely served as point of contact for both customers and subcontractors, providing detailed invoicing.
- Managed finances. Reconciling accounts receivable with expenditures to maintain a positive cash flow and accountability of costs generated.
- Developed finance and invoicing plans to facilitate timely ordering of required raw goods in order to execute jobs and tasks on contracted schedule.
- Prepared and delivered invoices for goods and services rendered to customers.
- Validated receipt of goods and services received from subcontracted support against statements of work and contractual obligations.
- Performed credit card and other routine purchases on behalf of the company to manage inventory of consumables.
- Leveraged strong interpersonal and communication skills to establish multiple repeat customer relationships.
- Interacted with customer base, leading them through technical options – balancing desired technical product with budgetary and schedule constraints.
- Transmitted statements of work to various subcontract vendors and used selection criterion to down select based upon received proposals and prior performance.
Customer Service Associate - Rudy's art the Wisp - McHenry, MD 296 Marsh Hill Rd.
(2007-11 - 2012-11)
Served as customer service representative at specialized outdoor and sporting good retail store.
- Interacted with a high volume of customers to match their specific needs and goals to match with available inventory.
- Developed a strong set of interpersonal skills through constant interaction with customers of varying personality types and demeanors.
- Completed incoming inspection, assessing received goods against purchase requests and assured a high degree of quality assurance on store products.
- Demonstrated a high degree of accountability by being entrusted to open and close storefront, assuring integrity of security systems and overall inventory and safe keeping of high value inventory.
Realtor - Long and Foster - McHenry, MD 23789 Garret Highway
(2001-10 - 2004-10)
Served as real estate agent for Long and Foster, successfully pairing homebuyers with properties to meet their requirements.
- Led potential buyers through the detailed contract/offer authoring process, routinely initiating from a state-provided template and customizing the details of the offer according to buyer or seller requests.
- Demonstrated excellent written and verbal communication skills to maintain extremely open and clear communication between buying and selling organizations/parties.
- Leveraged market expertise to assist buyers in navigating the housing market to edit offers likely to be received while being mindful of budget and schedule constraints of the buyers.
- Maintained constant and intimate market knowledge in order to effectively manage client expectations.
- Managed an inventory of listings, which included extensive schedule coordination amongst potential buyers, sellers, and subcontracted efforts such as cleaning, photography, and staging work.
- Self-motivated promotion type efforts including the production of widely distributed fliers, publications, and open houses to ensure products meet the appropriate consumer space.
- Reliably adhered to an extensive set of rules and regulations that govern the sale and procurement of real estate commodities.
- Counselled potential buyers on finance options to best suit their budgetary and schedule constraints.
- Demonstrated excellent negotiation and conflict resolution skills, representing both buyers and sellers through stressful home-buying situations.
- Consistently acquired continuing education in order to stay current on the latest market trends, policies, and processes.
- Successfully coordinated the finance process by managing cross-organizational agreements amongst mortgage providers, real estate companies, and buyers.
- Provided weekly reporting to upper management on market trends, property inventory, and sharing of lessons learned.
- Adapted sales approach to match the customer base or magnitude of the property being marketed.
Front Desk Receptionist - Potomac Rehab PT - Hagerstown, MD
(1998-04 - 1998-10)
- Welcome clients as to create a positive and professional first impression of the practice.
- Schedule appointments and assist with scheduling any additional testing directed by the physician.
- Ensure all required patient paperwork is compiled for that day's appointments.
- Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
- Ensure all required referrals are obtained.
- Schedule follow-up procedures.
- Assist patients with any questions / concerns.
- Some ICD9 coding for billing.
