Administrative Assistant to Executive Director at TriMet (2025-05 – 2025-11)
Supported executive director with advanced technical writing, financial transaction management, and AI-powered analytics reporting.
- Implemented advanced technical writing to draft, edit, and proofread letters, emails, reports, presentations, policies, and SOPs in compliance with government standards for executive management approval
- Resolved discrepancies and processes accounts payable. Records, tracks deadlines, and maintains documentation and logs of financial transactions, ensuring that charges have been posted to designated government billing codes
- Utilized AI CoPilot platforms to build analytic reports, boost productivity, and manage project delegation across cross-functional teams to produce effective data-driven deliverables
Administrative Partner to Senior Director at Intel (2023-02 – 2024-08)
Contract role managing office logistics, calendar management, and international correspondence for senior director.
- Supervised conference room bookings, office logistics, catering arrangements, facility maintenance, and overall function of the onsite and remote workplace
- Vetted requests for Senior Director's calendar, scheduling their daily, weekly, monthly, and quarterly meetings while actively managing conflicts to ensure optimal time management
- Maintained correspondence with international bureaus within Intel's network across all time zones
Executive Assistant to CEO at Network Optix (2021-11 – 2022-05)
Contract role preparing executive reports, managing CEO's calendar and contacts, and processing access requests.
- Prepared bi-weekly reports on sales figures, budget expenditures, and personnel statistics to CEO and CFO
- Oversaw and tracked the process of action items necessary to board meetings, domestic/international travel accommodations, company memos, and professional/personal appointments for CEO
- Managed CEO's book of contacts, kept track of periodic communication to establish correspondence among priority contacts and nurtured exceptional relations with business partners/stakeholders
- Organized and prioritized data entry/access requests received via ServiceNow, Outlook email, and Slack
- Reviewed/audited customer profiles to address their specific needs for secure building access
- Monitors high frequency of monthly work volume averages 12-16,000 access changes within internal and external personnel
Global Access Administrator at Nike (2021-06 – 2021-11)
Contract role managing data entry and access requests with high volume processing.
- Organized and prioritized data entry/access requests received via ServiceNow, Outlook email, and Slack
- Reviewed/audited customer profiles to address their specific needs for secure building access
- Monitors high frequency of monthly work volume averages 12-16,000 access changes within internal and external personnel
Senior Executive Assistant at PayPal (2020-06 – 2021-06)
Contract role managing calendars for 4 VP executives and organizing company events during pandemic.
- Managed 4 VP Executives' calendars, meetings, and work-life schedules via Microsoft Outlook and Slack
- Boosted morale by executing company team-building initiatives, company wellness events, and training programs via Zoom, Outlook, and Microsoft Teams during lockdown
- Served as the main point of contact for all VPs and delegated tasks to reduce executive workload and improve cross-functional communication
Executive Administrative and Marketing Assistant to CEO at Keller Williams (2019-02 – 2020-06)
Supported CEO in real estate operations including transactions, property staging, and marketing.
- Coordinated loan applications, appraisals, and transactions between buyers, sellers, underwriters, and CEO
- Oversaw residential property inspections and renovation projects while incorporating popular interior design trends to stage properties for optimal market appeal. Hosted open houses to engage potential buyers and cultivate long-term client relationships.
- Marketed properties using online social media presence and closed over 15 residential sales over the span of one year
Claims Adjustment Specialist at Farmers Insurance (2018-10 – 2018-12)
Managed high volume of insurance claims with focus on legal compliance and efficient resolution.
- Managed a high volume of auto, home, and life insurance claims with legal compliance. Ensured prompt and accurate resolutions with a 25% reduction in backlog
- Supervised and monitored CRM software to build and maintain strong relationships with possible leads and preexisting clientele
- Garnered evidence and investigated claims, documented testimonials, and pursued best practices for policyholders and insurance agency.
Social Media Content Creator and Manager at LA Blast Dance (2018-08 – 2018-10)
Contract role managing social media platforms and designing web advertisements.
- Curated and managed social media platforms of the clientele to induce website traffic for revenue
- Designed web advertisements to appeal to consumers by analyzing market patterns and utilizing feedback
- Implemented daily effective communication across all platforms and emails
Administrative Analyst Intern at Saratoga City Hall (2018-04 – 2018-09)
Organized community events and managed social media presence for civic engagement.
- Organized vendors, activities, and sponsors for community-building events to outreach and promote civic engagement
- Broadcasted and maintained an active presence on social media platforms to promote and engage with residents, fostering a sense of community involvement
- Analyzed data and tracked community feedback, survey results, and participation trends to measure program effectiveness and inform future project initiatives.
Occupational Behavior Technician at A is for Apple (2016-04 – 2018-03)
Provided behavioral therapy and educational support for children on the autism spectrum.
- Trained, certified, and recognized as a Behavior Technician in the National Provider Healthcare network
- Communicated effectively with parents and therapists to create specialized safety plans with an emphasis on building cognitive skill acquisition programs, sensory safe activities, and educational support.
- Provided nurturing care for children on the Spectrum by utilizing Applied Behavior Analysis (ABA), crisis intervention, personal care with positive reinforcement and structure to routine.
