Chief Human Resource Officer - Rehoboth McKinley Christian Health Care Services - Gallup, NM
(2020-06 - 2026-02)
- Implemented and conducted successful Employee Engagement Surveys, with a 79% participation rate.
- Effectively oversaw the Human Resource department, Education, Employee Health and HIPAA Privacy.
- Aligned strategic focus of Human Resources with the organization's strategic direction.
- Navigated and lead each of the Centers of Excellence (COE's) for the organization's Human Resource's department to include benefits, talent acquisition, retention, engagement, compensation and strategic projects
- Served as an engaged member of the Executive Leadership Team. Performed Administrator on Call duties and active participant of the Board meetings.
- Experience with National Labor Relations Board (NLRB) including negotiation of a collective bargaining agreement.
- Established and monitored Human Resource key performance metrics to meet best practice benchmarks including, overall and critical turnover, overall and critical vacancies, positions filled/open, days to fill, and employee workforce profile, employee participation in benefit offerings, exit interviews and completion rate of evaluations.
- Created, implemented, reviewed, and revised all Human Resource policies annually or as needed to ensure clear and consistent management of all employee relations, benefits and compensation.
- Ensured the continuous survey readiness of all regulatory agencies, including CIHQ, EEOC, RHC, and DOH.
- Developed and implemented strategic initiatives, including, new leadership orientation, leader mentor program, employee relations investigation toolkit, structured employee referral program, comprehensive compensation program, and recruitment campaign.
- Incorporated Organizational Development (OD) functions to include Leader Assimilation, with implementation of Crucial Conversations and Servant Leadership for leaders and all employees, SBAR training and AIDET.
Regional Human Resource Manager - Hospital Sisters Health System - Green Bay, WI
(2016-08 - 2020-02)
- Served as backup to the Chief Human Resource Officer.
- Led a high performing and engaging team of Human Resource professionals to provide the best services to our colleagues and leaders. Direct reports included six Generalists and two Administrative Assistants.
- Demonstrated a high level of professionalism while serving four hospitals comprised of 3100+ colleagues across a span of the northeast WI region and for Home Medical Equipment, a for-profit business with three different locations
- Effectively provided oversight for Talent Acquisition, Just Culture, and Organizational Development initiatives.
- Served as a Strategic Business Partner with department leaders and colleagues to maximize people resources to meet business goals, achieve a high performing workforce culture, and increase employee engagement scores.
- Collaborated with Centers of Excellence (COE's) to accomplish the following activities e.g., colleague relations, talent development/acquisition, benefit programs, performance management, organizational learning and development, analytics, retention and engagement and other HR programs and services.
- Ensured the organization was current on EEO, ADA and other applicable federal and state policies governing employment to include the completion of the Affirmative Action plans and Civil Rights Compliance plans.
- Successfully led 25+ surveys demonstrating compliance with regulatory requirements for accreditation by Joint Commission, CMS, and state requirements.
- Tracked and provided to CHRO Monthly Talent Acquisition metric reports to include days to fill, turnover, and other stats assessing benchmarks. Ensured days to fill was below the benchmark of 45 days or less. Proactively reviewed high turnover in departments and troubleshooted with the applicable leaders plans to address and decrease percentages.
Human Resource Generalist - Hospital Sisters Health System - Green Bay, WI
(2015-08 - 2016-08)
- Contributed successfully as part of the Talent Acquisition team for the Eastern Wisconsin division, which was comprised of four hospitals.
- Lead regulatory surveys and coordination of labor law compliance.
- Effectively partnered with leaders on colleague relations using the Just Culture process.
- Actively participated on several system workgroups addressing recruitment, employee engagement and benefits.
Employment Coordinator - Holy Family Memorial - Manitowoc, WI
(2007-02 - 2015-08)
- Served as a backup to the Vice President of Human Resources.
- Oversaw the Compensation Analyst, Recruiter, Administrative Assistant, and Employee Engagement Coordinator.
- Oversaw the Talent Acquisition for the Network. Challenged and refined recruitment and sourcing processes by suggesting actionable improvements and innovations.
- Interpreted, explained, and enforced human resources policies to ensure colleagues had full understanding.
- Maintained awareness for current EEO, ADA and other applicable federal and state policies governing employment.
- Developed processes and metrics that supported achievement of organization's business goals focusing on days to fill, turnover and employee engagement.
- Boosted employee morale by establishing fair job descriptions, grades, salaries and benefit programs in accordance with market standards.
- Played a significant role in delivering leadership development including onboarding, new leader orientation, and leader mentoring.
- Processed FMLA, and other benefit programs & initiatives.
- Successfully reviewed the department budget staying within budget and finding cost savings.
Human Resource Representative/Benefits & Recruitment - Hospital Sisters Health System - Sheboygan, WI
(2004-02 - 2007-02)
- Rigorously assessed job candidates by conducting interviews, verifications, and background checks.
- Maintained awareness for current EEO, ADA and other applicable federal and state policies governing employment.
- Supported human resources, controlling resume flow within applicant tracking system.
- Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
- Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
- Interpreted, explained and enforced human resources policies to keep colleagues in compliance
Graphic Designer/Social Media Administrator - Manuelito Navajo Children's Home - Gallup, NM
(2026-02)
