Leaves and Accommodations Specialist (Temporary/Per Diem) - LOMA LINDA UNIVERSITY HEALTH - San Bernardino, CA
(2025-02)
- Administer and manage all types of employee leave, including FMLA, personal leave, medical leave, and other statutory leave programs.
- Assist employees in requesting and implementing workplace accommodations in compliance with the Americans with Disabilities Act (ADA) and other relevant laws.
- Maintain accurate and confidential records of leave and accommodation requests, approvals, and communications; ensure proper documentation for compliance and audit purposes.
- Provide guidance and support to employees throughout the leave and accommodation process; answer questions and address concerns in a compassionate and professional manner.
- Coordinate with employees, managers, and healthcare providers to facilitate smooth leave and accommodation processes.
Benefits Specialist - AAA AUTO CLUB ENTERPRISES - Costa Mesa, CA
(2024-05 - 2025-02)
- Performed analysis regarding the development and administration of the Club's leave of absence program and made accommodations to management.
- Responsible for organizational compliance as it pertains to FMLA, ADA, CFRA, and other regulations.
- Engaged in the interactive process with employees, management, and/or the Employee Relations department.
- Provided training to management on the leave of absence process.
Leave & Accommodation Operations Team Lead - CRAWFORD & COMPANY - Brea, CA
(2021-08 - 2024-03)
- Responsible for oversight and implementation of clients' leave and short-term disability policies.
- Developed, enhanced, and improved cross-functional relationships to ensure cohesion across the Operations department and meet clients' needs.
- Developed strategies that improved workflow and ensured maximum productivity.
- Provided supervision to assigned Leave & Disability Administration staff.
- Responsible for hiring and selection of staff.
Human Resources Coordinator - UNIVERSITY OF SOUTHERN CALIFORNIA - Los Angeles, CA
(2020-06 - 2021-08)
- Oversaw all leave of absence requests and workers' compensation reporting for the Herman Ostrow School of Dentistry.
- Made recommendations to return employees to work and maintained university best practices by facilitating the interactive process.
- Ensured compliance with applicable laws and regulations, including the Americans with Disabilities Act (ADA), Fair Employment and Housing Act (FEHA), and workers' compensation laws.
- Assisted with school onboarding, new-hire orientation, training assessment, and skills training.
- Explained university employment policies, procedures, and federal and state employment laws, standards, and regulations; liaised between managers, supervisors, and administrators.
Leave of Absence Specialist - iHERB, LLC - Perris, CA
(2018-02 - 2020-05)
- Managed all leaves of absence for California, Illinois, Kentucky, and Pennsylvania facilities.
- Scheduled in-person and telephone consultations with employees regarding leave of absence and accommodation requests.
- Partnered with Payroll and Benefits to ensure employee requests were updated and processed in the system.
- Processed premium payment letters and collected payments while employees were on leave.
- Reviewed work restrictions upon return from leave, including fitness-for-duty and accommodation matters with department supervisors and management.
- Set up interactive meetings with employees to determine leave or accommodation options.
Human Resources Generalist - ACE CASH EXPRESS - Riverside, CA
(2016-11 - 2018-02)
- Supported implementation of HR processes, programs, and policies.
- Proactively addressed employee concerns and provided first-level responses regarding HR programs, processes, and policies; escalated to HR management when appropriate.
- Generated offer letters, general correspondence, spreadsheets, and reports; entered data into MyHR and AS400 systems and interpreted background and drug screens.
- Pre-screened candidates, interviewed, selected, and hired candidates.
- Administered leaves of absence through Prudential and responded to SDI correspondence.
Leave of Absence / Workers' Compensation Specialist - HERBALIFE INTERNATIONAL OF AMERICA - Torrance, CA
(2014-02 - 2016-07)
- Managed the Leave of Absence program for all U.S. facilities; maintained and tracked leaves according to applicable laws and company policies and supported employees and management with leave requests and options.
- Partnered with Payroll and Benefits to ensure employee requests were updated and processed accordingly.
- Managed the Workers' Compensation program for all California facilities, provided assistance to injured employees and management, and reported workers' compensation claims to the insurance carrier.
