Rebecca Phillips

open/close store Check patients out for glasses Check patients in and handle phone calls

Keyholder - National Vision (America's Best Contacts and Eyeglasses) - Monroeville, PA

(2025-09)

• open/close store
• Check patients out for glasses
• Check patients in and handle phone calls

CSC - Banfield - Tarentum, PA

(2025-04 - 2025-08)

• Answer the phone and put clients in rooms
• Take care of cash handling and work with my team for client/pets

Client Services - Avets - Monroeville, PA

(2024-04 - 2025-04)

• Put Clients in rooms and handle paperwork. Take phone calls and emails. Clean and work with the vet techs and vets in the back

Branch Associate - AAA The Auto Club Group - Lower Burrell, PA

(2023-07 - 2024-06)

• Dmv/Title work, Map and Triptik handouts. Help close store and help with inventory. Answer phone calls and provide customer service

Sales Associate - PetSmart - Monroeville, PA

(2022-05 - 2023-07)

• help with stocking and straightening. Cleaning and customer service. take online orders and phone calls

Canine companion - The Dog Stop - Pittsburgh, PA

(2021-06 - 2022-05)

• Change water and mop buckets. Help with laundry. Be in the rooms with the dogs and make sure their behavior is interacting well with other dogs. Play with them as well and put dogs on breaks as necessary. Constant communication with team members on dogs.

Merchandiser - Home Depot - Westminister, MD

(2020-08 - 2021-06)

• Update displays and any labels set to planogram

Associate - ALDI - Hanover, PA

(2019-06 - 2020-07)

• register, box, stocking shelves, clean

Assistant Manager - Goodwill Industries - Hanover, PA

(2018-09 - 2019-05)

• open/close store, give breaks, returns and sales, fill in for job roles during absences, bank runs, meetings

Front End Specialist - A.C. Moore - Hanover, PA

(2014-11 - 2018-08)

• phone calls, returns and sales, make sure breaks are taken, clean and straighten store, cash handling in store office

Assistant Manager - Spirit Halloween - Hanover, PA

(2014-10 - 2015-11)

I was in charge of the employees and made sure that they were on task. I would delegate jobs for them to do and train new hires.

customer service representative - Giant Food Stores

(2006-05 - 2013-08)

I was promoted several times. I started off as a cashier and was then promoted to customer service representative. Where I would handle complaints, compliments, and customer returns.

High school - South Western school district

Vet tech (Working Towards) - Vet Tech Institute (2021-07 - 2021-10) Pittsburgh, PA

TEFL teacher (ESL Certification) - TtMadrid (2018-02 - 2018-02) Madrid

Certification - International TEFL Academy (2017-06 - 2017-08)

religious minstry (Bachelor's degree) - Lancaster Bible College (2012-08 - 2014-05)

Bible and Fine Arts Certification - Saints Bible Institute (2013-08 - 2013-12)