Director of People Operations at On Demand Pharmaceuticals, Inc. (2020-10 – Present)
HR leader for a biotech/pharmaceutical company, building the people function from the ground up while partnering with executive leadership through rapid growth, organizational change, and business restructuring.
- Built the HR function from the ground up, designing recruiting, onboarding, performance management, compensation, policies, compliance, HR technology, and core people operations that supported growth from approximately 20 to more than 120 employees.
- Partnered with three successive CEOs through rapid growth, executive transitions, restructuring, and workforce contraction, providing continuity across major organizational changes while aligning workforce strategy with evolving business priorities.
- Transitioned the organization from a Professional Employer Organization (PEO) to fully in-house HR operations, assuming responsibility for payroll, benefits, compliance, HR systems, immigration, and vendor management while reducing fringe costs from 21% to 19%, saving approximately $250K–300K annually.
- Negotiated benefits strategy changes that reduced employer healthcare contributions by 35.6% (approximately $220K annually) while maintaining flat employee premiums through 2025.
- Developed practical frameworks for hiring, onboarding, performance management, and manager decision-making that translated organizational values into consistent leadership/management practices, strengthening accountability, improving the employee experience, and supporting scalable growth.
- Supported technical teams across pharmaceutical manufacturing, engineering, quality, regulatory, R&D, machine shop, and corporate functions, aligning people strategies with business priorities in a regulated GMP environment.
- Directed enterprise people operations—including compensation, payroll, benefits, compliance, HR systems, immigration, DCAA timekeeping, and strategic vendor management—while building practical systems and assuming broader cross-functional responsibilities as organizational needs evolved.
Director of Culture & Engagement at Metronome, LLC (2014-08 – 2020-10)
Joined Metronome to support federal proposal development before progressively expanding into leadership development, executive facilitation, organizational effectiveness, recruiting, and strategic initiatives. Recognized for repeatedly assuming ownership of critical capabilities previously led by external consultants, ultimately transitioning into the Director of Culture & Engagement role.
- Assumed ownership of the company's leadership development program following its initial consultant-led launch, redesigning curriculum and facilitating multiple cohorts. Transformed program into sustainable internal capability.
- Established the organization's internal coaching program, developing coaching agreements, administering 360-degree assessments, and coaching managers and directors to strengthen leadership effectiveness.
- Partnered with the President to design and facilitate quarterly strategic planning sessions and annual company-wide development events that aligned leaders around organizational priorities and culture.
- Led organization-wide implementation of the Four Disciplines of Execution (4DX), guiding leaders in goal alignment and accountability after transitioning the program from external consultant ownership to an internal capability.
- Promoted to Director of Culture & Engagement after progressively expanding responsibilities across leadership development, organizational culture, recruiting, strategic initiatives, and business development support.
- Recognized for repeatedly assuming ownership of initiatives initially introduced by external consultants, transforming them into sustainable internal organizational capabilities.
- Built and led the organization's federal proposal development function, establishing proposal processes, templates, SharePoint libraries, compliance reviews, graphics, desktop publishing standards, and cross-functional proposal management that supported business development efforts.
Senior Coordinator at Clark Construction Group, LLC (2013-03 – 2014-08)
- Produced executive presentations, proposals, graphics, and pursuit materials supporting some of the firm's largest commercial construction opportunities, including MGM National Harbor and Disneyland projects.
- Promoted from Marketing Coordinator to Senior Marketing Coordinator within ~15 months.
Associate at Silverback7, Inc. (2009-12 – 2013-03)
- Helped build the organization's first full-time recruiting capability, developing sourcing, screening, and candidate evaluation processes that supported rapid employee growth.
- Selected to transition from recruiting into Business Development to support federal capture strategy, proposal development, and opportunity management after completing Shipley proposal development training.
- Evaluated solicitations, developed compliance matrices, coordinated proposal development, and improved business development reporting by redesigning pipeline tracking and analytics.
- Introduced in-house proposal publishing capabilities that reduced reliance on outside vendors.
Director of Operations at Armed Forces Foundation (2008-09 – 2009-11)
- Managed day-to-day administrative and program operations for a nonprofit, coordinating vendors, organizational records, program logistics, executive priorities, and external stakeholder relationships.
- Planned and executed large-scale fundraising galas and mission-driven events, coordinating logistics and participation across donors, vendors, military leadership, members of Congress, and celebrity partners.
- Progressed from Program Coordinator to Director of Operations.
