Health Care Director - Legend Senior Living - Venice, FL
(2025-01)
- Built and scaled a multidisciplinary team of 35 care staff, utilizing a "strengths-first" recruitment strategy that resulted in 1% voluntary turnover in the first 6 months.
- Developed new model for training and onboarding based on the observations made and feedback from staff decreasing work place injuries and improved patient outcomes.
- Engineered a lean operational model that maximized clinician productivity while fostering a culture of high positivity, leading to a 98% patient satisfaction rate.
- Established a dominant community presence by developing a network of 30+ referral sources, driving a month-over-month census increase of 20%.
HCES - Sarasota County School Nursing Project - Sarasota County
(2024-05)
Contracted position to collaborate and support Sarasota Schools
Emergency room nurse - Shore point/Advent Health Emergency Department
(2024-05 - 2025-05)
Regional Director of Operations - NOMI - multi-state
(2020-06 - 2024-05)
- Turned around a low-performing region by implementing positivity-based accountability standards, resulting in a 70% increase in net profit within 8 months.
- Development of a regional team to support over 200 locations operating 7 days a week. A staff varying from 200-700 of various sub specialties.
- Negotiated contracts with local and state governments, private sectors and clients and created affiliations with private and for-profit hospitals. Created free services to under-served through the relationships fostered with private clients.
- Revolutionized IDG efficiency, slashing meeting times by 40% through better data utilization while improving the depth of patient care coordination.
- Fostered education and team development creating grant programs and incentive programs for team, allowing them to grow within; providing strength and loyalty.
- Developed the onboarding, training, SOP program which was implemented country wide.
- Directed a "Culture of Excellence" initiative that elevated the company from a 3-star to a 5-star rating. Gained counties and secured relationships that were "unattainable" previously.
- Developed the P&L guidelines, structured the logistics process and vendor contracts to decrease overall statewide costs 50%. IT and EMR development internal system to eliminate outsourcing and cost. Negotiated with state to develop quality control measures and auditing processes. Created the quality control team for the company.
Regional Director of Operations - Visiting Angels Home Health and Hospice
(2019-06 - 2020-06)
- Spearhead recruitment and retention strategies that prioritize cultural alignment and individual strengths, resulting in a highly engaged workforce that was personally invested in the mission. Conducted all training 1:1 with each new staff member.
- Architect and lead comprehensive in-service training and competency programs that elevate clinical skills, ensuring the team remains at the forefront of Medicare COPs and regulatory changes. Held monthly in-services in person hands on to promote and retain skills and safety.
- Built authentic community connections by developing teams that mirror and understand local demographics, driving a 40% increase in referrals through deep-rooted trust and advocacy. Hosted local educational events to support community and develop relationships with local schools, retirement communities and support groups. Developed a relationship with the local VA that branched out state wide.
- Implement "lean" clinical workflows that remove administrative friction, empowering field staff to focus on high-impact patient care and achieving branch profitability allowing expansion of team by 45%.
