Customer Experience Specialist
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I'm a customer service professional with over 20 years of experience helping customers feel heard, supported, and valued. I specialize in resolving issues, improving satisfaction, and representing brands with professionalism and care.
To summarize my professional experience, I worked at Market Basket. I was there from November 2021 to July 2025. My hard-working work ethic helped me handled customer requests and complaints with empathy and professionalism. In this field of work, you had to have patience, good listening skills and focus on completing tasks in a timely fashion.
I completed A trade school in Fall River, Ma in 2009 with a certificate of completion in Massage therapy.
I completed High School in 1999 with my High School diploma.
