Family Service Counselor Trainee at Wisconsin Memorial Park (2025-12 – 2026-03)
- Trained to become a full-time Family Service Counselor at the cemetery.
- Shadowed client consultations to analyze diverse sales techniques and family-consultation strategies.
- Conducted outreach to client families to confirm receipt and completion of all necessary legal and administrative documentation.
- Conducted follow-up meetings with families to clarify documentation, address inquiries, and ensure all cemetery care needs were fully met.
Food & Beverage Assistant Manager at Erin Hills Golf Course (2025-04 – 2025-11)
- Opened the dining room daily, prepping service stations and coordinating front-of-house readiness for guest arrival.
- Supervised and mentored morning dining room servers, upholding high service standards throughout breakfast and lunch.
- Managed inventory, tracked supply levels, and communicated shortages to the F&B manager to maintain seamless operations.
- Managed guest interactions to ensure high satisfaction, providing a welcoming environment for all golfers and visitors.
Funeral Director's Apprentice at Prasser-Kleczka Funeral Home (2024-06 – 2025-02)
- Supported licensed funeral directors in coordinating arrangements while maintaining a supportive, professional demeanor for grieving families.
- Assisted with preparation procedures and maintained strict standards of facility cleanliness, organization, and compliance.
- Conducted decedent transfers with the utmost care, ensuring dignity, respect, and adherence to protocol.
- Welcomed funeral service guests, directed attendees, and coordinated logistics to ensure smooth service operations.
