Clinical Data & Revenue Operations Lead - TRINITY HEALTH - Livonia, MI
(2024-06)
Healthcare System | 18 Ministry Sites
- End-to-End Safety Data Oversight: Serve as the primary safety data lead for high-acuity clinical workstreams across 18 health ministry sites; oversee case integrity and procedural safety outcomes for Neuro-vascular and TAVR programs—identifying clinical trends and safety anomalies that reduced missed escalations by ~30% quarter-over-quarter.
- Medical Narrative Review & Coding Fidelity: Audit site-generated clinical narratives and diagnostic entries to ensure 100% fidelity in MedDRA and WHODrug coding across all submissions; identified systemic coding inconsistencies across 6 sites and implemented targeted CAPA plans, achieving a 35% reduction in coding error rates within 90 days.
- Signal Detection & Aggregate Surveillance: Leveraged Epic SlicerDicer and Tableau to build safety data summaries, frequency tables, and signal dashboards; aggregate analysis identified 3 emerging safety trends across high-acuity cohorts, enabling proactive medical review and early risk mitigation.
- Vendor & Site Performance Management: Provided functional oversight for all 18 ministry partners, benchmarking site safety performance against forecasted KPIs; realigned resource allocation across 4 underperforming sites, improving on-time safety reporting compliance from 74% to 96%.
- GxP Inspection Readiness: Engineered standardized GxP reporting frameworks and audit-ready documentation protocols; initiative reduced clinical data discrepancies by 22% and sustained 100% audit-readiness across all active workstreams.
Manager of Clinical Operations & Safety - INNOVAGE PACE - Denver, CO (Remote)
(2023-06 - 2023-10)
PACE Program | Geriatric Population
- Pharmacovigilance Monitoring Systems: Architected real-time clinical dashboards using advanced analytics to monitor patient safety signals and site performance benchmarks; enabled proactive escalation of adverse quality trends, reducing average time-to-escalation by 40% within the first quarter of deployment.
- Clinical Operations & Safety Protocol Design: Spearheaded development of standardized clinical intake protocols, case documentation templates, and adverse event intake procedures; resulted in a 50% reduction in documentation errors across 5 clinical sites and significantly improved ICSR case completeness.
- Regulatory Liaison & GVP/GCP Implementation: Served as the primary bridge between clinical sites and corporate governance; translated complex GVP/GCP regulatory requirements into actionable site-level SOPs and training materials, achieving 100% site adherence to safety reporting protocols within 60 days of rollout.
Clinical Operations & Safety Risk Lead - INNOVAGE PACE - Denver, CO (Remote)
(2022-05 - 2023-06)
PACE Program | Geriatric Population
- Risk Evaluation & Mitigation Strategy: Developed and implemented a peer-reviewed risk-stratification methodology and Medical Risk Assessment Tool tailored to complex geriatric populations; tool improved early identification of high-risk clinical trends by 45%, enabling pre-emptive safety interventions and adverse event prevention.
- Safety Protocol Training & Compliance: Designed and administered comprehensive safety protocol and GCP training curricula for site investigators and clinical staff across multiple locations; standardized case intake workflows and reduced protocol deviations by 28% over two enrollment cycles.
- Subject Identification & Enrollment Oversight: Managed end-to-end subject identification and enrollment workflows across multidisciplinary clinical teams; maintained 100% adherence to medical inclusion/exclusion safety criteria with zero protocol-related screen failure escalations during tenure.
Clinical Compliance & Solutions Architect - MAURY REGIONAL HOSPITAL - Columbia, TN
(2021-05 - 2022-03)
Acute Care Health System
- Safety Technology Integration: Led strategic deployment of Remote Patient Monitoring (RPM) technologies and safety surveillance systems across acute care units; ensured seamless EHR integration with Epic and Cerner, reducing safety data lag by 55% and improving real-time clinician alerts.
- Advanced Medical Narrative Review & RCA: Conducted in-depth audits of provider narratives and complex diagnostic codes with MedDRA-level coding fidelity; performed Root Cause Analysis on 40+ clinical anomalies per quarter, identifying and resolving systemic documentation gaps that reduced repeat variance occurrences by 32%.
Medical Record Analyst - MAURY REGIONAL HOSPITAL - Columbia, TN
(2017-06 - 2020-10)
Acute Care Health System
- Clinical Data Forensic Auditing: Conducted high-volume forensic audits of complex multi-system EHRs with 99% accuracy; identified and resolved a 14% data synchronization error in the nThrive system—recovering alignment across 3,200+ patient records and ensuring high-fidelity clinical reporting and medical necessity compliance.
- Source Data Verification (SDV): Extracted, cross-referenced, and verified key clinical data points across multi-system records for regulatory and billing accuracy; established a QA review process that reduced downstream billing discrepancies by 18% within 6 months.
