Payroll Processor/Help Desk - Morgan State University - Baltimore, MD
(2024-08)
- Resolving payroll discrepancies and answering any employee payroll queries
- Maintaining all payroll operations according to company policies and procedures
- Maintaining payroll information by collating, calculating and entering data
- Pay is run twice a week for regular and contractual employees.
Payroll Processor - Whiting Turner Company - Baltimore, MD
(2019-02 - 2004-03)
- Processed bi-weekly payroll for a large group of over 4500 employees along with summer interns.
- Provided support to the team with taxes and inquiries, work location and travel expenses.
- Maintain Unemployment process and files. Also assisted with VOE (Verification of Employment).
- Coordinate with timekeepers state wide.
- Assisted with processing housing allowance, meals and incidentals.
Receptionists/Administrative Assistant - Maryland Kidney Stone Center - Baltimore, MD
(1995-08 - 2009-10)
- Provided exceptional front desk support and customer service in a fast pace office out patience environment.
- Managed scheduling, appointments and Drs credential for the medical team to ensuring efficient use of time and space.
- Checking patience in and preparing them for surgery, as well as verifying and collecting insurance information.
- Follow up on all referrals and processing of payments.
- Handles all interactions with the highest-level professionalism, accommodating special requests to patients who are unease.
- Updating family members on the procedures answer any questions they may have.
- Answer phone inquiries.
