Customer Service Professional
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Reputable customer service professional I bring strong phone speaking skills paired with in-depth knowledge of CRM systems. Offers vast experience connecting customers with products and services. Punctual and responsible individual polished in navigating multiple computer systems and applications. I currently hold a license for life, property & casualty insurance and an associate's degree in business.
P&C producer at Foundever (2024-08 – Present)
Life Insurance Producer at First Family Life Insurance (2024-02 – 2024-08)
Customer service specialist at Concentrix (2018-09 – 2021-10)
Answered incoming calls for catalog sales and services and upsell products and services. I was also a program specialist for tax software. I would help customers navigate the program. This was a remote work position.
Picker at Amazon Warehouse (2016-09 – 2017-01)
Seasonal temp position.
Customer service specialist at JCPenney (2008-10 – 2014-01)
Associate degree in applied science of business – Chattanooga State Community College (2024)
