Finance Manager - Southern Pines Nissan Kia - Southern Pines, NC
(2024-08)
- Manage automotive financing and insurance processes while ensuring compliance with lending regulations.
- Assist customers with financing options, loan structuring, and contract completion.
- Build strong customer relationships to support repeat business and customer satisfaction.
Finance Manager - Fayetteville Dodge Ram - Fayetteville, NC
(2023-08 - 2024-08)
- Coordinated financing solutions and worked closely with lenders to secure approvals.
- Reviewed contracts and documentation to ensure compliance with dealership and regulatory standards.
- Supported dealership sales goals through effective financial product presentations.
Finance Manager - Hubert Vester Toyota - Wilson, NC
(2021-04 - 2023-07)
- Structured automotive loans and financing packages tailored to customer needs.
- Maintained compliance with FCRA, ECOA, TILA, and dealership financial procedures.
- Provided guidance to customers throughout the finance and closing process.
Sales Professional - Hubert Vester Toyota - Wilson, NC
(2018-06 - 2021-07)
- Advised customers on vehicle selection, pricing, and financing options.
- Delivered high-quality customer service focused on creating a smooth purchasing experience.
- Consistently supported dealership sales objectives and customer retention efforts.
Sales Consultant - Toyota of Sanford - Sanford, NC
(2013-06 - 2017-04)
- Exceeded sales objectives and consistently achieved performance goals.
- Developed strong product knowledge to effectively assist customers with purchasing decisions.
- Maintained positive customer relationships to encourage repeat business.
Assistant Manager - RUE - Fayetteville, NC
(2012 - 2013)
- Supported store operations including merchandising, inventory, and customer service.
- Assisted with scheduling, cash handling, and employee support activities.
Store Manager - Rack Room Shoes - Fayetteville, NC
(1999 - 2011)
- Led daily retail operations including staffing, scheduling, inventory management, and customer service.
- Supervised and motivated teams to achieve sales and customer satisfaction goals.
- Managed employee relations and operational problem-solving in a fast-paced retail environment.