Asset Protection Analyst - Hibbett Sports - Homewood, AL
(2025-08 - 2025-12)
Safeguard company profitability by identifying, mitigating, and preventing retail shrink through advanced surveillance, operational auditing, and proactive theft deterrence.
- Monitored high-definition CCTV systems and conducted live floor surveillance to identify suspicious behavior, successfully deterring external theft and fraud.
- Investigated incidents of internal and external loss, preparing detailed case reports for management and law enforcement. Identified and reported safety hazards to store leadership, while maintaining OSHA and environmental program standards.
- Partnered with store management to help educate associates on non-confrontational theft deterrence, inventory accuracy for the reduction in store-wide shrink.
- Acted as a first responder to security-related incidents, utilizing de-escalation techniques to resolve high-stress situations professionally and safely.
- Conducted weekly inventory schedule and point-of-sale (POS) exception reports
- During my time at Hibbett I contributed to a 15% reduction in inventory shrink through improved auditing and floor awareness
Contract RemX, Credit Specialist - Genuine Parts Company - Birmingham, AL
(2024-09 - 2025-01)
- Analyzed credit reports and financial statements
- Analyzed income resources a potential and existing client, as well analyze market trends for forecasting
- Performed collection calls and/or emails to customers; performed data entry
- Provided customer service regarding collection issues; monitored and maintained assigned accounts
- Researched trends and credit balances; conducted credit checks on new customers
- Resolved problems with invoicing issues; ran reports for Month-End Accounts and ending Journal entry
- Reviewed business contacts to construct payment and depreciation schedule
- Performed and monthly bank reconciliation; prepared working papers for financial audits and 1009 filing
- HOC project of budget vs actual
Patient Care Representative - Vaco - Southeast Diabetes, Inc. - Hoover, AL
(2024-05 - 2024-08)
- Scheduled patient appointments and offer reminder calls
- Attained patients' addresses, insurance information, contact details, and medical histories
- Updated and verified patient information at every visit
- Assisted patients in filling out consent forms, patient history forms, and payment contract forms
- Received and processed payments for medical services provided
- Reviewed patient accounts, identified delinquent accounts, and collected overdue payments
- Addressed and directed patient complaints or inquiries to the appropriate medical staff member
- Performed administrative tasks; collected payments from customer credit/debit cards, checking accounts
- Retrieved Prior Authorizations from physician's office; requested/received and processed Rx Prescriptions
- Maintained confidentiality: maintain the confidentiality of patient information
Accounts Payable Specialist – Vaco - Encompass Health - Irondale, AL
(2023-03 - 2024-03)
- Analyzed and processed accounts payable in a timely manner
- Coded invoices, vouchers, expense reports, check requests, etc., with corrected codes conforming to standard procedures to ensure proper entry into the financial system
- Handled vendor documents via email; investigated/resolved issues with processing invoices, expenses, and tax
- Prepared check requests and ACH transactions; monitored expenses; reconciled various accounts as needed
- Received, researched and resolved a variety of routine internal and external inquiries concerning account status
- Filed, maintained and distributed shared accounting information via email about various account changes such as contact person, GL codes, phone number changes, email, address, relocation of facility
Administrative Asst./Front Desk/Accounting - CSL Financial, LLC - Mountain Brook, AL
(2021-09 - 2023-01)
- Provided admin support to depts: origination, underwriting, retail analyst, processing, Customer Service, Remarketing, Legal and Accounting
- Handled all business/office supply order requests and inventory
- Drove to retrieve CSL Financial mail from PO Box in Vestavia and distribute
- Collected and sorted all check payments; compiled a checklist for distribution; reconciled bank statements
- Updated inter-office telephone Directory
- Accounts Payable, invoices, check requests, employee reimbursements
- Maintain supply inventory, stock kitchen items, replenish paper goods; member of The Fun Committee
- Processed and mailed checks; performed inter-office mail drop: delivery, FedEx, USPS
- Answered calls and transferred to customer service
- Printed and mailed customer monthly mortgage payment statements
Executive Assistant/HR - (Capital Staffing Solutions Temp Agency) - Birmingham Internal Medicine Association, Complete Health - Birmingham, AL
(2020-07 - 2021-01)
- Provided administrative support to the administrator and practitioners: Typed correspondence, reports and other documents, maintained employee confidential files, gathered and distributed mail, taken minutes at manager meetings, distributed minutes, prepared packages for board meetings, provided receptionist services (Greeted and assisted visitors, answered phone calls and responded to inquiries), maintained audit logs assigned, and maintained credentialing.
- Maintained Practitioners schedules and blocked off days (notified Clinic Manager for coverage needs
- Made recommendations for changes in office practices or procedures
- Assisted administrator with credentialing, accounts payable, QuickBooks; performed other duties assigned
- Maintained Intern Program and schedule
- Maintained access badge system and inventory access; maintained HR documentation
Guest Service Manager - Brookwood Ophthalmology - Birmingham, AL
(2018-08 - 2020-03)
- Assisted CEO with various day-to-day function of the office; coordinated monthly staff/business luncheon
- Emailed broadcasts, requested office supplies; vendors & managed compliance for office
- Managed and maintained the overall functionality & process for the front desk
- Conducted interviews
- Created, pioneered, originated & maintained the weekly work schedule for the GSR department
- Provided financial administrative support function to the payroll department
- Liaison to Human Resources; conducted training sessions; managed store website
- Acted as Administrator of Call Bright monitoring system
