Rena McCoy

Compassionate and dedicated Certified Nursing Assistant (CNA) with over 8 years of healthcare experience in acute care and emergency department settings. Skilled in direct patient care, vital signs monitoring, patient mobility assistance, electronic medical records (EMR), scheduling, and interdisciplinary communication. Strong commitment to patient safety, dignity, and high-quality care while maintaining compliance with HIPAA and infection control standards.

Certified Nursing Assistant (CNA) - Valleywise Medical Center

(2025-02 - 2026)

• Provide direct patient care, including bathing, grooming, dressing, toileting, and feeding assistance.
• Measure and record vital signs accurately and report changes in patient condition to nursing staff.
• Assist with patient mobility, transfers, ambulation, and repositioning to prevent injury and pressure ulcers.
• Maintain a clean, safe, and organized patient environment while following infection control protocols.
• Document patient care activities, intake/output, and observations accurately in medical records.
• Provide emotional support and compassionate care to patients and families.
• Assist with patient transport and preparation for diagnostic tests and procedures.
• Adhere to HIPAA regulations and facility policies to ensure patient privacy and safety.

Health Unit Coordinator / Emergency Room Technician - Banner Estrella Medical Center - Phoenix, Arizona

(2018 - 2025)

• Coordinated patient admissions, discharges, and transfers while maintaining accurate documentation.
• Managed patient charts and electronic medical records (EMR) with strict attention to confidentiality.
• Scheduled diagnostic tests, procedures, and specialty consultations.
• Served as a communication liaison between patients, families, physicians, nurses, and ancillary departments.
• Maintained unit inventory and ensured availability of supplies and equipment.
• Answered and routed calls, messages, and requests to support efficient department operations.
• Applied medical terminology knowledge and HIPAA regulations in daily patient care activities.
• Assisted with patient triage, including obtaining vital signs, medical histories, and initial assessments.
• Performed EKGs, wound care assistance, splinting, specimen collection, and blood draws under supervision.
• Supported emergency interventions, including CPR and trauma response situations.
• Transported patients safely throughout the facility for testing and treatment.
• Documented patient care activities accurately within electronic health record systems.
• Maintained compliance with infection control, patient safety, and hospital policies.

High School Diploma

College Coursework Completed