Unarmed Security Officer at RedCon Solutions Group (2024-08 – 2025-12)
- Challenge suspicious individuals and contact authorities regarding illegal activities.
- Provide on-site security presence to deter, address and report suspicious activity.
- Conduct routine patrols of the premises; prevent and detect signs of intrusion/theft/vandalism and ensure security of doors, windows and gates.
- Circulate among visitors, patrons and employees to preserve order and protect property.
- Enforce property policies and procedures; investigate disturbances
- Respond to inquiries and requests for assistance from visitors.
- Notify management of facility status activities and any problems.
- Confronted suspicious/ disorderly persons, as needed.
- Investigated, reported on, and documented incidents.
Armed / Unarmed Security Officer / Control Room Dispatcher at First Coast Security (2024-08 – 2025-09)
- Prevent contentious situations during City Council meetings and maintain the safety of clients, patrons and City Council members during days when protesters were present at City Hall by using conflict resolution skills.
- Observe City Hall Facility and adjacent buildings to identify security concerns and promptly report any issues to appropriate authorities, when necessary.
- Patrol (Foot) City Hall and surrounding premises, checking for signs of unauthorized access or unsafe conditions.
- Quickly learned site protocols and enforce rules. Triage security alerts and incidents in accordance with established protocols and SOPs.
- Knowledge of all client locations, keeping weak spots in coverage and suspicious activity a priority during CCTV surveillance and patrols.
- Monitor video surveillance, access control, perimeter and alarm systems in City Hall Control Room.
- Train New Hires on site protocols and procedures.
- Maintain daily logs of irregularities such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences. Create and complete incident reports with accuracy and attention to detail.
- Work with EMS, Police and Fire Departments in cases of emergencies, such as fire or presence of suspicious persons.
- Verify and record visitor/guest information; control access at the property.
City of Jacksonville Event Security at S.A.F.E Management (2023-11 – 2024-08)
- Execute site-specific security protocols and follow company regulations at all times.
- Skilled at handling and resolving conflicts professionally with all levels of personnel and general public.
- Report safety concerns both in writing and verbally.
- Scan over 500 incoming Patrons using hand-held wands and x-ray machinery and other equipment to protect buildings, assets, and individuals.
- Patrol sites on foot to provide visible deterrence to incidents and respond quickly to disturbances.
- Enforce company rules, policies and procedures with guests and company staff.
