Renae Reynolds

Highly motivated and detail-oriented college student with a strong background in retail management, bringing proven leadership, communication, problem-solving skills, and competency. Experienced in handling challenging situations with professionalism, and patience. Committed to providing a safe space with consideration and unlimited growth while growing in the field of applied behavior analysis.

Merchandise Manager at Dollar Tree (2023-04 – 2026-03)

• Responsible for operations management when manager is unavailable.
• Managed inventory levels, stocked shelves, and ensured merchandise was organized and displayed according to company standards.
• Assisted with scheduling, training, and supervising team members to maintain productivity and meet expected sales quotas.
• Created a welcoming shopping environment by engaging in conversation with customers, carefully listening to opinions of both customers and employees, and keeping the store in pristine shape.
• Responsible for unloading stock truck; this included being on my feet for up to 14 hours, as well as lifting up to 80 lbs.

Assistant Manager at Goodwill (2026-03 – 2026-07)

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
• Yearly revenue of up to 3 Million USD
• Ensures payroll costs and operating costs are managed to budget.
• Maintain consistent attendance according to scheduled hours.
• Works to de-escalate customer situations and find an appropriate solution.

Host/ Soda fountain at 66 Diner

• Greeted customers upon arrival and provided them with menus.
• Answered customer inquiries regarding the menu.
• Operated machinery necessary to make milkshakes, deserts, drinks, and specific foods.
• Memorized a wide variety of menu items and recipes in order to deliver good customer service.

Diploma – Primavera Online High School

Currently enrolled in south mountain community college for behavioral sciences