Senior Proposal Manager - InVeris Training Solutions - Alpharetta, Georgia
(2023-10 - 2026-07)
- Led enterprise proposal content strategy and governance activities supporting complex, strategic proposal initiatives, responding to RFP, RFI, RFQ, and SOW requests.
- Maintained and continuously enhanced centralized proposal content assets, ensuring accuracy, consistency, compliance, and alignment with corporate messaging.
- Directed workload distribution amongst a team of Proposal Management professionals.
- Engineered and delivered two of the largest U.S. Military proposals awarded to InVeris in 2024, totaling $20,000,000, and representing 20% of the Company's annual revenue.
- Led the implementation and governance of AI-enabled proposal development, content generation, and knowledge management capabilities.
- Partnered with Sales, Marketing, Operations, Finance, Contracts, and other subject matter experts (SMEs) to capture evolving business intelligence and transform it into reusable organizational knowledge.
- Trained and mentored new team members in processes and tools essential for managing the delivery of strategic, value-driven proposals.
- Spearheaded pricing strategies for standard quotes and proposal efforts.
- Utilized Salesforce pipeline data, win/loss metrics, and customer intelligence to improve pursuit effectiveness and business outcome.
Solutions Architect - Verizon Connect - Atlanta, Georgia
(2021-02 - 2023-07)
- Generated $11.5M in new annual recurring revenue through solution consulting, customer engagement, and enterprise sales support activities.
- Led customer discovery workshops with executive stakeholders and business leaders to identify operational challenges, strategic objectives, and technology requirements.
- Designed and presented enterprise telematics and SaaS-based solutions tailored to customer business goals and operational needs.
- Managed customer relationships through the sales cycle, from initial engagement through proof-of-concept, solution validation, contract execution, and implementation support.
- Collaborated with Sales Executives, Product Management, Engineering, Operations, and Delivery Teams to develop comprehensive solution strategies and customer proposals.
- Guided customers through technical architecture discussions, systems integration considerations, data management requirements, and implementation planning.
- Developed solution demonstrations, business cases, ROI discussions, and executive presentations that articulated business value and competitive differentiation.
- Served as trusted advisor to enterprise customers regarding digital transformation, fleet optimization, operational efficiency, and technology modernization initiatives.
Senior Proposal Manager, Government and Public Sector - Verizon Connect - Atlanta, Georgia
(2019-04 - 2021-02)
- Lead strategic pursuit planning for complex government and public sector proposal opportunities.
- Employed RACI and Compliance matrices to effectively manage large-scale government proposal opportunities.
- Led a winning proposal effort for a major state government bid, overseeing the initial implementation of over 2,500 telematics units, which generated more than $3.6 million in additional monthly revenue.
- Collaborated with Sales, Operations, Product Management, and SMEs to continuously capture evolving business intelligence and convert it into reusable proposal content.
- Managed proposal response timelines and production, efficiently distributing workload among all contributors.
- Leveraged expertise as a Project Management professional (APMP and PMP certified) to oversee and execute the entire proposal management process, from kickoff and requirements scoping, through workload distribution and input assignment, status updates, proposal creation, final customer delivery, and post-mortem analysis.
- Developed reusable content frameworks, standardized response templates, and proposal assets that improved content consistency and reduced proposal development time.
- Governed and maintained enterprise proposal knowledge repositories, ensuring content accuracy, version control, accessibility, and regulatory compliance.
- Created and delivered knowledge-sharing programs, content standards training, and proposal process guidance to improve organizational effectiveness and content quality.
- Facilitated executive reviews, risk assessments, and pursuit decision-making processes for high-value opportunities.
Senior Proposal Manager - Equifax Inc. - Atlanta, Georgia
(2015-12 - 2018-11)
- Managed the complete proposal development lifecycle for multi-service/multi-business offerings related to fraud prevention, addressing moderate to high complexity.
- Utilized SharePoint to coordinate workload among multiple stakeholders on large, complex proposals.
- Ensured all proposals and bids met regulatory and client requirements for completeness and compliance.
- Developed and governed proposal content assets, messaging frameworks, and sales enablement tools utilized across the U.S. Sales organization.
- Maintained centralized content resources and collaborated with stakeholders to ensure messaging consistency across business units.
Senior Pricing and Proposal Manager - Premiere Global Service, Inc. (PGi) - Atlanta, Georgia
(2006-07 - 2015-12)
- Served as Lead Proposal Manager for North America, assigning deliverables and coordinating proposal delivery to a customer base exceeding 50,000, including over 75% of the Fortune 100™.
- Supervised Proposal Development Team of three (3) Proposal Managers, managing response assignments and assessing quality of submissions.
- Expertly identified value proposition and key messaging for customer-facing responses.
- Managed updates to a repository of company information via proposal management database tools.
- Proficient utilization of Customer Relationship Management (CRM) Tools (i.e., Salesforce).
- Lead proposal manager in securing company's largest customer win to date, securing $80,000,000 annually from NASA, for telecommunication and web conferencing services.
- Obtained customer feedback from completed projects for "lessons learned" to incorporate into future proposals.
- Managed strategic pricing initiatives, promoting new, additional company revenue.
National Sales Analyst - Kraft Foods - North America, Atlanta, Georgia
(1996-06 - 2003-01)
Delivery Information Supervisor - United Parcel Service - Lansing, Michigan
(1991-02 - 1996-02)
