Co-Manager / Store Manager at LOFT Outlet / Ann Taylor Factory (2025-10 – Present)
- Lead daily store operations while driving sales, customer service, and operational performance.
- Recruit, hire, train, coach, and develop associates to build a high-performing team.
- Manage payroll, merchandising, inventory, scheduling, and execution of company initiatives.
Store Manager at Spirit Halloween (2025-07 – 2025-10)
- Oversaw all store operations, hiring, training, merchandising, floor sets, cash handling, e-commerce, and customer relations.
Front End Supervisor / Assistant Manager at Grocery Outlet (2025-02 – 2025-07)
- Supported daily store operations, training, cash handling, customer relations, stocking, cleaning, and merchandising.
Manager Assistant at Hertz (2022-05 – 2023-10)
- Managed daily rental office operations, customer service, contracts, vehicle preparation, and client support.
- Handled insurance and dealership contracts and supported operational and customer-service needs.
CSR / Delivery Driver at Rainbow Florist (2021-06 – 2022-05)
- Provided customer service, processed orders and payments, delivered floral arrangements, and maintained store operations.
Store Manager at Kipling (2020-09 – 2021-03)
- Supervised all store operations, including payroll, scheduling, P&L, staffing, training, cash handling, and inventory.
- Managed shipping and receiving, transfers, visual merchandising, office responsibilities, and operational execution.
- Used Excel, PowerPoint, Salesforce, and Word to support store reporting and business operations.
Store Manager at LOFT / Ascena Retail Group (2017-06 – 2020-07)
- Supervised all store operations, customer service, inventory management, scheduling, payroll, training, and team development.
- Received the Bill Porter Award in 2018 for leadership and performance.
Assistant Store Manager at Levi Strauss & Co. (2015-01 – 2017-06)
- Supported in-store operations, scheduling, payroll, training, inventory management, customer service, cashiering, and loss prevention.
Store Manager at Claire's (2009-08 – 2014-07)
- Supervised all store operations, scheduling, inventory management, payroll, training, cashiering, and customer service.
Retail Management / Store Operations at PVH – Bass, Izod & Van Heusen (2002 – 2007)
- Managed and supported retail store operations across Bass, Izod, and Van Heusen brands.
- Applied the same core retail management responsibilities reflected throughout the résumé, including sales, customer service, merchandising, inventory control, cash handling, scheduling, training, team leadership, and operational execution.
- Supported achievement of sales goals, customer experience standards, loss prevention practices, and day-to-day store performance.
