Renee Thompson

Administrative, data entry, and documentation specialist with 7+ years of experience supporting state agencies, healthcare organizations, and corporate teams. Skilled in high‑volume data processing, records management, compliance review, tax documentation workflows, and confidential information handling. Known for accuracy, reliability, and fast learning in contract environments requiring strict deadlines, HIPAA compliance, and detailed operational support.

Office Assistant / Tax Document Analyst - Virginia Department of Taxation - Richmond, VA

(2025-03 - 2025-05)

Contract through 22nd Century Technologies. Rehired due to exceptional accuracy, reliability, and performance in fast‑paced, confidential environments.

• Process high‑volume taxpayer documents, ensuring accuracy, completeness, and proper categorization for tax review workflows.
• Conduct administrative review of tax returns, verifying income, deductions, credits, and required documentation.
• Identify missing or incorrect information and route cases for correction, follow‑up, and compliance review.
• Maintain detailed records and update internal systems to support daily operations and audit readiness.

Independent Administrative & Data Compliance Specialist - Self-Employed - Richmond, VA

(2025-01)

• Design digital financial tracking tools aligned with compliance and reporting standards.
• Automate claims reconciliation using advanced Excel formulas and logic functions.
• Build secure documentation systems supporting audit readiness and confidential data protection.
• Provide Tier I technical support and manage secure file‑sharing systems for virtual teams.
• Apply foundational QNXT and SQL knowledge to support healthcare data workflows and reporting.

Health Information Record Technician - Chesterfield Mental Health - Chesterfield, VA

(2023-02 - 2023-03)

Contract through 22nd Century Technologies.

• Process electronic claims and prior authorizations in compliance with HIPAA and Medicaid guidelines.
• Support EHR navigation, documentation accuracy, and workflow coordination for clinical teams.
• Maintain confidentiality and ensure proper handling of sensitive patient information.

File Intake Specialist - Virginia Office of the Attorney General - Richmond, VA

(2023-01 - 2023-02)

Contract through Athena Consulting.

• Process Medicaid lien files according to state legal and regulatory requirements.
• Review legal documentation for accuracy, completeness, and confidentiality.
• Maintain organized filing systems to improve intake efficiency and workflow consistency.

Human Resources Coordinator / IT Risk Support - Altria Headquarters - Henrico, VA

(2023-04 - 2023-04)

Contract through Ampcus Staffing.

• Support HR operations including onboarding, personnel file management, and documentation control.
• Coordinate recruitment activities, interview scheduling, and applicant tracking.
• Assist IT risk assessments, internal audit documentation, and data security compliance.
• Maintain records related to access controls and system integrity.

Accounts Payable/Receivable Coordinator - Virginia Department of Professional & Occupational Regulation - Richmond, VA

(2022-02 - 2022-06)

Contract through 22nd Century Technologies.

• Process vendor invoices, reconcile payments, and maintain financial records.
• Support monthly reporting, ledger accuracy, and discrepancy resolution.
• Improve tracking systems for balances, payments, and documentation workflows.

Hybrid Virtual Administrative Assistant / Office Manager - The Marvelous Health Care Agency - Richmond, VA

(2017-11 - 2022-02)

• Manage patient scheduling, appointment coordination, and front‑office operations.
• Maintain organized claims documentation, medical records, and administrative files.
• Serve as primary point of contact for patients, staff, and vendors.
• Support HIPAA‑compliant workflows and confidential information handling.

Diploma - Medical Billing & Coding - Ultimate Medical Academy

Diploma - IT Computer Administrative Specialist - Beta Tech Career Training College