Renu Malik

Detail-oriented and analytical professional with strong foundation in financial reporting, compliance, and data analysis. Proven ability to ensure accuracy and adherence to complex tax regulations, reduce liabilities, and streamline tax processes. Proficient in improving operational efficiency, preparing and reviewing corporate, individual, and partnership returns, and conducting thorough audits.

Deft at mitigating risk levels, promoting strategic decision-making, and employing transferable skills in problem-solving, critical thinking, communication, and cross-functional collaboration. Capable of explaining technical tax concepts to non-financial stakeholders, upholding confidentiality, meeting strict deadlines, and adapting quickly compliance-driven environments.

IT Managing Specialist - Clinical & Support Options - MA

(2019-01 - 2020-12)

• Improved operational efficiency and reduced downtime by configuring, installing, and maintaining software and hardware across departments.
• Ensured seamless user experience and minimized support wait times by resolving technical inquiries through email, phone, walk-ins, and ticketing systems.
• Sustained optimal technical readiness and reduced procurement delays by managing inventory and technical support supplies.
• Maintained system reliability by performing regular updates on routine information systems and critical programs.
• Supported data protection and faster setup processes by imaging PCs and managing system backups.
• Enhanced team productivity by facilitating user adoption of Office 365 and Microsoft Office Suite tools.

Certified Nursing Aide (Per Diem) - Poet Seat Nursing Home - MA

(2017-01 - 2019-12)

• Elevated patient health and comfort by assisting with daily living activities, including feeding, bathing, dressing, and vital sign monitoring.
• Ensured timely medical response and improved care outcomes by accurately reporting behavioral and health changes.
• Maintained safe and hygienic environment by serving meals, making beds, and ensuring room cleanliness.
• Oversaw clinical procedures effectively by setting up equipment and assisting nursing staff.

English Teacher (Grades 6–9) - GI International School - India

(2014-01 - 2015-12)

• Improved academic performance and classroom behavior by implementing structured lesson plans and enforcing behavioral standards.
• Increased student engagement and personalized learning by adapting teaching methods and materials to meet individual needs.
• Tracked and enhanced student outcomes by preparing, administering, and grading assessments in alignment with school policies.
• Fostered collaborative learning environment through regular communication with parents, guardians, and school counselors.

Contact Tracer - Partners in Health

Test Proctor - Deerfield Academy & Holyoke Community College

Manager - Spice Chamber Restaurant

B.Ed. Teacher - G.G.S.S. School - India

Associate Degree - Computer Information Systems - Greenfield Community College (2019-12)

Bachelor of Special Education - Special Education - Maharshi Dayanand University (2015-12)

Master of Science - English - Maharshi Dayanand University (2013-12)

Bachelor of Science - English - Maharshi Dayanand University (2011-12)