Front office agent
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Dedicated and results-driven hospitality professional with over 2 years of experience. Exceptional in customer service, team management and guest satisfaction. Expertise in operations management, revenue generation and maintaining high standards. Skilled in building strong client relationships and delivering outstanding experiences. Seeking a challenging position to leverage skills and passion for creating memorable guest experiences
Front Office Agent at Sagamore Pendry Baltimore since December 19, 2022. My responsibilities include providing exceptional customer service, handling inquiries and resolving issues, managing reservations, and collaborating with other departments for smooth operations. Gained Proficient in financial transactions.
The education qualification is a Bachelor of Science in Tourism and Hospitality Management from St. Augustine University of Tanzania (SAUT).
