Billing Specialist III - Tulane University Medical Group - New Orleans, LA
(2012-06)
- Collaborated with healthcare providers to resolve billing discrepancies and improve invoice procedures.
- Trained new staff in billing software and regulatory requirements, fostering a knowledgeable team environment.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Analyzed billing data to identify trends, leading to improved revenue cycle management strategies.
- Coordinated with insurance companies to facilitate timely claim submissions and payments, enhancing operational efficiency.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing write-offs.
- Assisted colleagues in resolving complex billing issues, promoting teamwork, and sharing knowledge within the department.
- Worked with multiple departments to check proper billing information.
- Coordinated with insurance providers to resolve discrepancies in claims processing.
- Reduced outstanding accounts receivable balances by diligently following up on over payments.
- Processed and reviewed medical claims with accuracy, ensuring compliance with regulatory standards.
Accounts Receivable Specialist / Lead Billing Representative - DIALYSIS CLINIC INC. - Gretna, LA
(2002-06 - 2012-02)
- Prepared and balanced bank deposits and delivered to bank daily.
- Processed, filed/refiled insurance claims and recorded expected payments based on received explanation of benefits.
- Entered payments received based on deposit slips remitted from the Accounting Department.
- Prepared appeal letters for unpaid claims.
- Contact patients and insurance companies daily (via phone and mail) to discuss overdue payment arrangements.
- Maintained bad debt logs of indigent patients using proprietary software.
- Prepared monthly and daily reports (collections, payment processing) using Excel.
- Assisted with the creation of special reports as needed.
- Corrected and edited flow sheets to ensure correct billing to insurance companies.
