Rhedoy Rahman

Reliable and tech-savvy professional with experience in security operations, customer service, team supervision, and independent operations management. Strong background in communication, problem-solving, computer troubleshooting, and working efficiently without supervision. Comfortable with general computer operations, software setup, and technical troubleshooting through years of self-taught experience.

Google IT Support certified with a Bachelor's degree in Graphic Design. Seeking a stable full-time role in IT support, office operations, administrative support, customer service, or related fields.

Independent Rideshare Driver - Uber & Lyft - Rochester, NY

(2023-10)

• Manage daily rideshare operations independently in a fast-paced environment.
• Provide professional customer service while maintaining strong safety standards.
• Use digital tools and apps for navigation, scheduling, and performance tracking.
• Adapt quickly to changing traffic, customer, and operational conditions.

Aviation Security Officer / Cargo Screener - A.C.T.S / TSA Contract - Boston Logan Airport, MA

(2017-01 - 2023-10)

• Screened cargo and packages following TSA security procedures and federal regulations.
• Operated security screening equipment and maintained accurate documentation.
• Worked in a high-security environment requiring attention to detail and professionalism.
• Followed strict compliance and safety procedures in a fast-paced setting.

Front End Supervisor - BJ's Wholesale Club - Revere, MA

(2015-01 - 2017-01)

• Supervised front-end operations and supported customer service activities.
• Assisted employees, handled customer concerns, and supported daily store operations.
• Maintained efficient workflow during busy retail hours.

Freelance Graphic Designer - Self-Employed

(2010 - 2018)

• Created digital graphics and online design projects for clients and personal work.
• Developed strong computer, communication, and creative problem-solving skills.
• Managed projects independently while meeting deadlines and client expectations.

Bachelor of Arts - Graphic Design - Salem State University (2018)