Rica Sarrosa

Compassionate and highly skilled Psychiatric Mental Health Nurse Practitioner (PMHNP) with advanced clinical training from Charles R. Drew University of Medicine and Science. Experienced in conducting comprehensive psychiatric assessments, medication management, and behavioral interventions across diverse populations in both in-person and telepsychiatry settings.

Brings extensive knowledge of mental health, interdisciplinary collaboration, and care coordination to deliver evidence-based, patient-centered care. Proficient in Epic, KP HealthConnect, ICANotes, Cerner, Doximity, and other telehealth platforms.

Registered Nurse – Utilization Management Case Manager - Kaiser Permanente - Irvine, CA

(2018-09)

• Coordinate assessment, planning, care facilitation, and advocacy to support patients and families across the continuum of care.
• Collaborate with physicians and interdisciplinary teams to develop and implement individualized care and discharge plans.
• Identify discharge barriers, streamline transitions, and ensure compliance with Medicare, Medicaid, and regulatory requirements.
• Review and manage hospital referrals, admissions, transfers, and discharges.
• Optimize workflows and post-acute care coordination to improve efficiency and patient outcomes.

Registered Nurse – Utilization Management Case Manager - Kaiser Permanente - Irvine Medical Center – Irvine, CA

(2026-01)

Registered Nurse – Utilization Management Case Manager - Kaiser Permanente - Downey Medical Center – Downey, CA

(2018-09 - 2026-01)

• Provided utilization management and case management services for hospitalized patients.
• Coordinated interdisciplinary care planning and discharge needs.
• Facilitated safe transitions of care while ensuring regulatory and payer compliance.

Registered Nurse Lead Care Coordinator - St. Mary Medical Center - Long Beach, CA

(2016-11 - 2018-08)

Responsible for assessing, planning and facilitating options and services through a continuum of care from point of contact through patient's discharge. Partnered with physicians and community providers to reduce readmissions and improve outcomes.

• Engaged in assessments of patients, conducts utilization review process and the discharge planning process as required by hospital policies, standards of practice and Federal & State regulations.
• Advocated for patient needs, addressing cultural, language, and socioeconomic barriers to care.

Director of Business Development & Community Relations - Vista Cove Care Center - Long Beach, CA

(2015-09 - 2016-10)

• Directed admissions and marketing strategies to increase census and revenue, assessed referrals, reviewed medical records, and ensured appropriate patient placements.
• Developed and executed marketing plans to strengthen community partnerships and patient acquisition.
• Maintain a working knowledge of Federal and State regulations, reimbursement with knowledge of Medicare and Medicaid regulations and maintains an understanding of every aspect of hospital and healthcare facilities, including insurance handling, government regulations, and medical coding.

Registered Nurse – Post-Acute Care Clinical Coordinator - Post Acute Care Management, Inc. - Long Beach, CA

(2014-08 - 2015-03)

• Facilitated hospital and post-acute discharge planning, ensuring appropriate patient placement.
• Collected and analyzed clinical data to improve care transitions and reporting processes.
• Participated in policy review, HIPAA compliance, and coordination between hospitals and post-acute facilities.

Registered Nurse Supervisor - Edgewater Skilled Nursing Center - Long Beach, CA

(2012-06 - 2014-07)

• Supervised patient care, assessed and documented clinical status, and adjusted care plans to meet outcomes.
• Administered oral, IM, IV medications, and TPN; provided wound care and rehabilitation support.
• Delivered patient education, practice management support, and served as a clinical resource for staff.

Master of Science in Nursing - Psychiatric Mental Health Nurse Practitioner - Charles R. Drew University of Medicine and Science (2025-11)

Bachelor of Science in Nursing - University of St. La Salle (2007-04)