Public Safety Corporal - Suburban Hospital - Bethesda, MD
(2025-08)
Lead public safety operations to ensure the security of patients, staff, and visitors by implanting comprehensive safety procedures. Act as a primary liaison to the Sergeant, coordinating team activities and streamlining communication to mitigate risks and enhance facility wide security.
- Designated as shift supervisor in the absence of the Sergeant, maintaining full accountability for department performance, incident management, and staff adherence to safety protocols
- Direct and mentor public safety officers, delivering comprehensive on-the-floor training, ensuring all team members are aligned with departmental safety protocols
- Coordinate shift rotations for the team, ensuring to eliminate coverage gaps and improve overall response efficiency
- Oversee the end-to-end investigation cycle, ensuring all incident reports meet standards for accuracy, detail, and timely submission to leadership
- Collaborate with diverse teams (medical, law enforcement, and EMS) to orchestrate unified and rapid responses to high stress critical incidents
Public Safety Officer II - Suburban Hospital - Bethesda, MD
(2022-04 - 2025-08)
Maintain a secure environment for staff, patients, and visitors by adhering to department policies, procedures, and directories, diligently executing all assigned duties, and demonstrating a commitment to security best practices through effective interpersonal and customer service skills.
- Operate and maintain Evolv weapon detection equipment. Monitoring individuals passing through the screening area, interpreting alerts generated by the system, and escalating potential threats according to the hospital's policy. Conduct daily calibration checks and troubleshooting minor technical issues.
- Onboard and train new security officers, ensuring they are proficient in all aspects of their role, and provide shift supervision in the supervisor's absence.
- Respond promptly to security incidents and emergencies, including medical emergencies, fire alarms, patient and visitors disturbances. Document findings and produce comprehensive reports to identify root causes and recommend solutions.
- Patrol assigned areas, including parking lots, building entrances, and hallways, actively observing surroundings for potential security risks.
- De-escalate tense situations with patients and visitors, utilizing conflict resolution and safety protocols.
Loss Prevention Officer - U.S. Capitol Courtyard Marriott Inc. - Washington, DC
(2009 - 2021)
Plan, develop, and implement physical security guidelines, policies, and procedures, through a prodigious understanding of security business controls, strategies, and methodologies.
- Successfully reduce potential risk and injury by quickly responding to emergency situations, utilizing decision making and sound judgement, and acting in accordance with company policy procedures.
- Enhance the effectiveness and efficiency of the facility, maintaining the safety of workers directly and indirectly by visual surveillance using CCTV and related equipment to closely monitor for suspicious or irregular behavior.
- Deter criminal activity, disturbances and misconduct by providing an integral response in a demanding, multifarious environment.
- Maintain constant vigilance conducting armed foot and/or vehicle patrol (interior and/or exterior) while working under limited supervision.
- Prepare incident, investigative and other informative reports by recording observations, information, occurrences, and surveillance activities, conducting follow up investigations, interviewing witnesses, and obtaining signatures.
