Richard Brown
Chief Technology Officer
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About
I’m Rich Brown, a transformative technology executive renowned for my ability to drive growth and innovation as a CTO and CIO. With a career spanning over two decades, I have consistently designed and executed technology strategies that revolve around innovation, platform modernization, and digital transformation. I possess a unique talent for assembling and scaling high-performing teams, ensuring the successful development of groundbreaking enterprise products and solutions.
My unwavering passion for technology, backed by hands-on technical experience that spans from my roots as a Software Engineer to my recent roles as Chief Technology Officer, underscores my remarkable track record of delivering tangible results. I’m the go-to strategic partner for organizations in search of innovation and a proven path to success.
Experience
I’m a dynamic and down-to-earth technology leader with a proven track record in technology leadership, strategy, innovation, growth, M&A, digital transformation, and team building. I excel in building world-class tech organizations, developing and executing comprehensive strategies, and delivering scalable, revenue-driving solutions.
I have extensive experience in technology P&L management, financial planning, budgeting & forecasting, resource management, vendor selection, platform evaluation, and regulatory requirements related to IT security and data privacy.
My vertical expertise spans PE-backed SaaS software, eCommerce, hospitality, eLearning, automotive, and financial services. I have a solid record of success which includes:
- Deep diving into an organization’s capability maturity, developing and executing short and long-term strategic technology, engineering, and IT roadmaps to improve organizational maturity, optimize processes, and modernize platforms to scale for exponential growth.
- Orchestrating digital transformation and platform modernization efforts like CRM, ERP, eCommerce and middleware upgrades, infrastructure cloud migrations, and AI automation at multiple organizations, leading to >100M in revenue growth, >$25M in cost savings, and >30% reduction in TCO.
- Consistently achieving 100% compliance with cybersecurity requirements, data privacy, data residency, payment, and information security regulations, including NIST, SOC-2, SOC-3, PCI, GDPR, & CCPA
- Building, leading, and scaling dozens of high-performance Agile teams from 10 to >100 that contributed to the efficient delivery of hundreds of progressive initiatives across multiple organizations.
- Successfully developing strategy, leading and executing large technology projects for top brands such as SAP, Bank of America, American Express, Huntington Bank, M&T Bank, BMW, MINI, Maserati, Ferrari, General Motors, Tractor Supply, Deloitte, Transportation Security Administration, Philip Morris, Harrah’s Casinos, Showboat Casinos, MGM Grand Casino, Planet Hollywood, and Oracle Micros